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Sales and Project Coordinator
- Gig Harbor, Washington, United States
- Gig Harbor, Washington, United States
Über
$26 - $30 hourly wage Health insurance, PTO, paid holidays, and matching IRA Full-time, on-site position (works closely with internal teams) Collaborative, values-driven workplace
Customer & Sales Support
Answer phones and respond to customer inquiries via phone and email Provide updates to customers regarding orders, timelines, and shipping Support sales follow-up, customer communication, and order coordination Help resolve customer concerns and escalate issues when needed Keep the sales team informed of product updates, pricing changes, and production-related changes that may impact customer communication
Project Coordination
Enter and track projects within internal systems Manage project details, approvals, change orders, and documentation Coordinate packing lists and job-related paperwork for production and shipping Help keep projects organized, accurate, and moving on schedule
Showroom & Office Support
Maintain a clean and welcoming showroom and office environment Assist with customer visits, scheduling, filing, and administrative support Help support team meetings, projects, and day-to-day office operations
At least 1 year of experience in customer service, administrative support, or project coordination Strong organizational skills and attention to detail Excellent communication and follow-through Comfortable managing multiple priorities in a team environment Proficiency with Microsoft Office (Excel, Word, Outlook) Experience with Shopify, HubSpot, Trello, or DocuSign is a plus Interest in design, architecture, woodworking, or home products is helpful
Be part of a team focused on craftsmanship, communication, and customer service helping bring high-quality, custom products to our clients. Apply now! We'd love to learn more about your experience and what you could bring to the RealCraft team. Compensation: $26.00 - $30.00 per hour
Sprachkenntnisse
- English
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