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AI Solutions ArchitectVLink Inc • New York, New York, United States
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AI Solutions Architect

VLink Inc
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Jetzt Bewerben

Über

Get AI-powered advice on this job and more exclusive features. Direct message the job poster from VLink Inc Job Title: AI Solutions Architect – Healthcare Location: Remote Experience: 10+ years About VLink:
Started in 2006 and headquartered in Connecticut, VLink is one of the fastest growing digital technology services and consulting companies. Since its inception, our innovative team members have been solving the most complex business, and IT challenges of our global clients. Job Description: About the Role We are seeking a true AI Solutions Architect (not Tech Lead, Tech Architect, Java Architect, or Enterprise Architect) to define end-to-end solutions for an AI-driven contact center within a healthcare environment. This role focuses heavily on Agentic AI within the Salesforce ecosystem—experience with AgentForce is a must. You will work across multiple large-scale programs, leveraging cutting-edge AI, cloud technologies, and integration patterns to deliver world-class solutions that enhance customer experience and streamline operations. Key Responsibilities Collaborate with Product Owners, BAs, and technical leads to refine requirements. Define scalable, secure, and high-performance architectures integrating
GCP ,
Salesforce , and
Agentic AI . Integrate systems with
Kafka
for messaging/streaming. Design REST APIs that enhance developer experience and simplify integrations. Partner with integration architects to deliver solution artifacts (sketches, diagrams, presentations). Present and review solutions with stakeholders across business, product, and engineering. Ensure alignment with enterprise architecture patterns and AI-first strategy. Required Skills & Experience Healthcare industry experience
(mandatory). Proven experience as a
Solutions Architect
with a focus on
GenAI/Agentic AI
(RAG, vector DB, embeddings, AI agent frameworks). Hands-on experience with
Salesforce AgentForce
and
Salesforce Service Cloud . Integration experience with
Kafka
and REST APIs. Knowledge of RDBMS and NoSQL databases (MongoDB, etc.), with understanding of normalization, denormalization, sharding. Excellent collaboration, communication, and stakeholder management skills. Desired Skills Familiarity with emerging AI agent interoperability standards (Model Context Protocol, Agent2Agent). Contact center technology knowledge (Salesforce, Five9, etc.). Experience with distributed caching, CI/CD, and DevOps practices. Primary Technologies AI:
Agentic AI, RAG, Vector DB, Embeddings CRM/Contact Center:
Salesforce Service Cloud, AgentForce Messaging:
Kafka Warm Regards, D:
(289) 633-4046 Seniority level
Seniority level Mid-Senior level Employment type
Employment type Contract Job function
Job function Information Technology Industries IT Services and IT Consulting Referrals increase your chances of interviewing at VLink Inc by 2x Get notified about new Solutions Architect jobs in
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  • New York, New York, United States

Sprachkenntnisse

  • English
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