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PROJECT MANAGER (INFORMATION/CREATIVE DESIGN)
- United States
- United States
Über
Metro's mission is to provide a world-class transportation system that enhances the quality of life for all who live, work, and play within LA County. To develop, manage, and administer all aspects of a project and ensure that projects are delivered on schedule and within budget. The Project Manager (Information/Creative Design) will be responsible for applying project management principles to support Metro's Creative & Brand team in delivering clear and consistent customer information and creative design campaigns across print, digital, and environmental touchpoints. This role manages projects end-to-end, collaborating alongside design professionals and coordinating across a wide range of internal and external partners. This position plays a key role in content integration efforts, supporting delivery of cohesive, rider-focused information across multiple programs, major public events, and countywide initiatives. Requirement: Case study submissions are required for this position. The submission requests are projected to be for the week of June 8, 2026 and are projected to be reviewed on the week of June 15, 2026. Recruitment Timelines: Interviews are projected to be scheduled for the week of June 29, 2026. These dates are subject to change. We encourage you to monitor your governmentjobs.com profile and emails for the latest updates. Examples of Duties
Manages various aspects of a project which may include finances, research, design, technical support, schedules, budget compliance, planning, and agency reporting Oversees the development of project specifications and requirements Manages a project's scheduling, prioritization of work, budget development, monitoring, planning, and reporting Reviews, analyzes, and interprets contract specifications and scope of work documents of a project to ensure conformance with requirements, regulations, codes, policies, procedures and plans Reviews, analyzes, and monitors actual project performance to ensure conformance with scope, schedule, and budget Attends progress meetings with members of the project team to report on status Identifies problems and recommends resolutions to budget, cost, and schedule-related activities Prepares reports for management Participates in project outreach Coordinates with various stakeholders Communicates and implements safety rules, policies, and procedures in support of the agency's safety vision and goals; and maintains accountability for the safety performance of all subordinate employees May be required to perform other related job duties Minimum Qualifications
A combination of education and/or experience that provides the required knowledge, skills, and abilities to perform the essential functions of the position. Additional experience, as outlined below, may be substituted for required education on a year-for-year basis. A typical combination includes: Education Bachelor's Degree in Business, Planning, Public Administration, Political Science or a related field Experience Six years of relevant experience or three years of relevant supervisory-level experience in project management, project funding and financing, or project delivery Certifications/Licenses/Special Requirements A valid California Class C Driver License or the ability to utilize an alternative method of transportation when needed to carry out job-related essential functions Preferred Qualifications
Preferred Qualifications (PQs) are used to identify relevant knowledge, skills, and abilities (KSAs) as determined by business necessity. These criteria are considered preferred qualifications and are not intended to serve as minimum requirements for the position. PQs will help support selection decisions throughout the recruitment. In addition, applicants who possess these PQs will not automatically be selected. The following are the preferred qualifications: Experience managing customer information projects across print and digital platforms for a transit agency, public agency or large-scale public events, including wayfinding, maps, rider guides, and transit communications Experience collaborating with cross-functional teams and departments to manage communication and consolidate stakeholder input into cohesive, accurate deliverables Experience managing end-to-end creative/design projects using Asana or similar tools, including coordinating teams, tracking tasks and deadlines, and ensuring alignment with project goals Experience tracking, monitoring, and reconciling customer-facing information across analog and digital channels — such as event signage, maps, web, trip-planning applications and data feeds — to ensure accurate and consistent information across all touchpoints Experience reviewing creative design deliverables for consistency with visual and/or content standards, ensuring quality prior to publication or distribution Essential Knowledge
Knowledge of
(defined as a learned body of information that is required for and applied in the performance of job tasks) Theories, principles, and practices of project management Applicable local, state, and federal laws, rules, and regulations Contract administration Applicable business software applications Local, state, and federal issues, including but not limited to labor, business, and environmental issues Skill in
(defined as the proficient manual, verbal, or mental utilization of data, people, or things) Exercising judgment and creativity in making decisions Interacting professionally with various levels employees and outside representatives Communicating effectively orally and in writing Analyzing situations and identifying problems Preparing comprehensive reports and correspondence Ability to
(defined as a present competence to perform an observable behavior or produce an observable result) Provide assistance in monitoring multiple projects to ensure compliance with schedule and budget Understand, interpret, and apply laws, rules, regulations, policies, procedures, contracts, budgets, and labor/management agreements Recommend action plans, report on progress, review and comment on contract required documents, and respond to requests from executive management Compile, analyze, and interpret complex data Negotiate contract terms Determine strategies to achieve goals Read, write, speak, and understand English Special Conditions This job specification is not to be construed as an exhaustive list of duties, responsibilities, or requirements The physical demands described are representative of those that must be met by the employee to successfully perform the essential functions of this job Metro provides reasonable accommodation to enable individuals with disabilities to perform the essential functions This classification is at-will and the incumbent serves at the pleasure of the hiring authority when classified as an Intermittent, Emergency, Annuitant, or Temporary employee, is assigned to the Office of Inspector General (OIG) or Board Clerk's Office, and/or reporting directly to the LACMTA Board of Directors Contributes to ensuring that the Equal Employment Opportunity (EEO) policies and programs of Metro are carried out Working Conditions Typical office situation Close exposure to computer monitors and video screen Physical Effort Required Sitting at a desk or table Operate a telephone or other telecommunications device and communicate through the medium Type and use a keyboard and mouse to perform necessary computer-based functions Communicating through speech in the English language required Metro is an Equal Opportunity Employer and does not discriminate on the basis of race, color, creed, ancestry, national origin, gender, marital status, sexual orientation, religion, age, veteran status, or disability. Learn more about Metro's Equal Employment Opportunity Program. Metro does not deny participation in the application process to anyone with prior justice system involvement, in line with Fair Chance hiring practices. Selection Procedure Applicants who best meet job-related qualifications will be invited to participate in the examination process that may consist of any combination of written, performance, or oral appraisal to further evaluate job-related experience, knowledge,
Sprachkenntnisse
- English
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