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Desk ManagerKansas City Hyundai • Santa Fe, Florida, United States
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Desk Manager

Kansas City Hyundai
  • US
    Santa Fe, Florida, United States
  • US
    Santa Fe, Florida, United States
Jetzt Bewerben

Über

Desk Manager

Santa FE Mazda is seeking a dedicated and experienced Desk Manager to join our team in Santa Fe, NM. The ideal candidate will play a pivotal role in managing the front desk operations, ensuring seamless communication between customers, sales, and service departments, and delivering exceptional customer service. This position offers a competitive compensation range of $80,000.00 - $200,000.00 per year, paid weekly.

Responsibilities
  • Manage daily front desk operations, including greeting customers and handling inquiries promptly and professionally.
  • Coordinate communication between sales, service, and administrative teams to streamline workflow and improve customer experience.
  • Monitor appointment scheduling and ensure accurate paperwork and documentation are maintained.
  • Oversee phone and email communications, including follow-ups and appointment confirmations.
  • Train and supervise front desk staff to maintain high service standards.
  • Maintain a clean and welcoming front desk environment at all times.
  • Resolve customer complaints or concerns efficiently and escalate issues when necessary.
  • Assist management with reporting and administrative tasks as needed.
Requirements
  • Proven experience in a front desk or administrative managerial role, preferably in the automotive industry.
  • Excellent interpersonal, communication, and organizational skills.
  • Ability to multitask and work efficiently under pressure.
  • Strong computer proficiency with knowledge of CRM and dealership management software.
  • Detail-oriented with exceptional problem-solving abilities.
  • Ability to lead and motivate a team.
  • High school diploma or equivalent; additional education or certifications are a plus.
Benefits
  • Competitive salary range of $80,000.00 - $200,000.00 per year, paid weekly.
  • Health, dental, and vision insurance options.
  • Retirement savings plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career growth.
  • Employee discounts on vehicles and services.
About the Company

Santa FE Mazda is a premier automotive dealership in Santa Fe, NM, known for its commitment to customer satisfaction and quality service. We pride ourselves on creating a welcoming and professional environment for both our customers and employees. Join our team and be a part of a company that values integrity, teamwork, and excellence in the automotive industry.

  • Santa Fe, Florida, United States

Sprachkenntnisse

  • English
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