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HVAC Inside/Counter Sales Chesterton IN Location
- Chesterton, Indiana, United States
- Chesterton, Indiana, United States
Über
A counterperson in an HVAC/R wholesaling company sells parts, accessories, supplies, etc., to customers such as dealers, contractors, service firms and industrial accounts, who come into the store. This requires the use of a computer in many instances. The counter person also takes orders over the phone or fax, recommends and advises customers regarding their needs.
Job Responsibilities:
- Greet customers courteously; determines their needs, and sells merchandise or supplies; completes sales.
- Takes phone/fax orders, making recommendations and suggestions of substitute or related items where necessary.
- Maintains catalog and printed price sheets in an orderly manner.
- Prints up customers' orders, ascertains proper price classifications, may extend prices for quantity and compute sales ticket.
- May accept cash, make change, or refer customer to a payment desk.
- Stocks shelves with merchandise.
- Maintains good housekeeping; keeps counter and store area neat and orderly.
- Fills sales orders.
- May relay telephone and fax orders to different departments to fill special requests.
- Loads merchandise into a customer's vehicle.
- Maintains good records on lost sales.
- Assists in taking inventory, and displays
- Accepts returned good for credit.
- May have the authority to re-order merchandise within established limits
- Assists in unloading and unpacking of incoming stock, routing deliveries, or packing orders. Checks packing slips, prices and quantities.
- Advises sales people of customer opportunities; assists buyer with purchasing and inventory problems.
- Performs various clerical work; for example, sending warranty reports to manufacturers, preparing price quotations, filing, labeling, storing stock, pricing bills, allowing return goods credit.
- Attends sales, tech training, and general company meetings.
- Understands company policies, terms and product warranties.
Job Requirements:
- Superior customer service skills
- High school diploma, GED, or equivalent training, experience
- Initiative to take on new responsibilities and learn new things
- Strong computer skills
- Honesty and strong work ethic
Preferred:
- 2 years experience in HVAC/R industry or equivalent training
- 2 years experience as Sales Associate in wholesale or similar industry
Sprachkenntnisse
- English
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