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Über
Customer Service Administrator
My client is a well-established and growing business, proudly working with a wide range of leading manufacturer approvals and insurance partners. Due to continued growth, they are looking for a professional and customer-focused Customer Adviser to join their team in Portadown.
This is an excellent opportunity for someone with strong communication skills who enjoys delivering outstanding customer service in a fast-paced environment.
Working Hours: 8am-5pm or 8.30am-5.30pm and 4.30pm finish on a Friday.
Salary: £13-£14 per hour depending on experience
The Role
As the first point of contact for our customers, you will:
- Manage customer enquiries by phone, email, and in person
- Keep customers updated throughout the process
- Liaise with insurers, engineers, and workshop teams
- Schedule bookings and coordinate appointments
- Maintain accurate customer records and job updates
- Deliver a high standard of customer care at every stage
What We're Looking For
- Previous customer service or adviser experience preferred
- Excellent communication and organisational skills
- Confident telephone manner and IT skills
- Ability to work well under pressure
- Positive, professional, and team-focused attitude
What is on Offer
- Attractive salary package
- Bonus scheme
- Career development opportunities
- Supportive team environment
- Modern working facilities
- Full training provided
Sprachkenntnisse
- English
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