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Store Manager
- Richmond, Virginia, United States
- Richmond, Virginia, United States
Über
At Sunglass Hut, we're always in the sun. You'll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise and care, and feel supported by people who embrace you. With us, you'll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self-expression, inclusivity and authenticity, which is why we bring exclusive styles of high-quality fashion and performance sunglasses to all. Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture and distribution of world-class vision care products, including iconic eyewear, advanced lens technology and cutting-edge digital solutions. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.
GENERAL FUNCTION
The Store Manager is an on-the-floor leader, not only performing all store functions, but also acting as a guide and role model for the team. Coaches, develops and inspires the team so that everyone working in the store serves as a true ambassador for Sunglass Hut. The Store Manager creates an environment where everyone delivers great service through The Sunglass Hut Experience. The Store Manager's leadership, energy and willingness to make quick decisions inspires every store Associate to deliver The Sunglass Hut Experience that translates into sales.
MAJOR DUTIES AND RESPONSIBILITIES
Utilizes The Sunglass Hut Experience tools to consistently deliver sales plan and company objectives. Develops the store's strategic plan to achieve financial results. Drives sales by continually identifying opportunities to achieve both personal and store goals. Leads by example by coaching, developing, mentoring and inspiring the team to enhance store performance. People work for people uses this philosophy to grow careers, encourage teamwork and retain talent through a development-focused environment. Networks, recruits, hires to staffing needs, and trains using the onboarding tools provided as part of The Sunglass Hut Experience. Inspires team growth through individual development plans. Creates an inspirational and motivating work environment that reflects the integrity of the brand. Creates an emotional connection within the store team that translates into sales and ensures every Associate consistently delivers The Sunglass Hut Experience. Spends an average of 100% of time present on the sales floor. Continually coaches and develops the team to ensure consistent and absolute execution of The Sunglass Hut Experience. Develops customer relationships through interaction and feedback. Acts as an ambassador for the Sunglass Hut brand. Builds the Sunglass Hut brand by consistently executing the brand standards. Stays adept at knowing the product and staying curious on new merchandise and fashion trends. Motivates, coaches, and inspires the team and ensures they are the best possible brand ambassadors. Ensures impeccable execution of operational policies and procedures, and maintains brand standards. Continually coaches and develops to ensure retail excellence. Communicates information regarding promotions, contests, and incentives to the team.
BASIC QUALIFICATIONS
High school diploma or equivalent Previous leadership experience of 2+ years Demonstrated expertise in every aspect of store operations Detail-oriented Ability to use critical thinking to deliver absolute execution of the operational components of the store
PREFERRED QUALIFICATIONS
Customer service and/or retail experience
Sprachkenntnisse
- English
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