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Quality Assurance Specialist CS Employment SolutionsCS Employment Solutions • United States
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Quality Assurance Specialist CS Employment Solutions

CS Employment Solutions
  • US
    United States
  • US
    United States
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Über

Location
Jefferson City, MO 65109
Job Description
C&S has an immediate opening for a full-time Quality Assurance Specialist in Jefferson City.
Salary/hours for Quality Assurance Specialist: $19/hr.; Monday-Friday 8 a.m.-5 p.m.
Responsibilities: – Responsible for evaluating staff members on the quality of work performed as measured against project standards, contractual requirements, and performance measures. – Assist with the development, design, and recommend strategies or activities intended to improve performance in the Income Maintenance Mail Room – Assist with the development, analysis and distribution of project reports and performance indicators. – Regularly assess the knowledge needs of the staff related to processes and policies regarding the client/contract operations and develop plans to meet those requirements. – Conduct monitoring activities for quality assurance purposes including outgoing mail. – Assist with monitoring performance and meeting contractual requirements. – Remain up-to-date on policies and procedures for all operations, assists in developing new procedures, and updates existing procedures when changes occur. – Assist in the production and update of staff resource materials including quick reference guide, matrices, charts, and workflows. – Perform staff trainings. – Perform other duties as may be assigned by management.
Job Requirements
– High School diploma or equivalent with 0-2 years of experience. – May have additional training or education in area of specialization. – Work on assignments that are routine in nature, with responsibilities easily learned on the job. – Acquire job skills and learns applicable policies and procedures to complete routine tasks. – Able to read, understand and perform assignments within prescribed guidelines. – Communicate routine information in a clear and accurate way with internal & external contacts.
Apply online and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.
110944
#tp123 Salary
$19/hr.
Representative Contact Information
Carrie Russell
Carrie@csemployment.com
Apply online (including resume) and/or at 1731 Southridge Drive, Jefferson City. Questions can be directed to 573-635-9295.
  • United States

Sprachkenntnisse

  • English
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