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Job PurposeAs a Service Sales Engineer, you will act as the key link between field engineers and customers, translating technical service reports into accurate, commercially viable repair solutions. T
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service-sales-engineer
- Warmley, England, United Kingdom
- Warmley, England, United Kingdom
Über
As a Service Sales Engineer, you will act as the key link between field engineers and customers, translating technical service reports into accurate, commercially viable repair solutions. This role is ideal for a mechanically trained individual looking to move away from hands-on fieldwork while continuing to apply strong technical knowledge in a professional office-based environment. You will use your understanding of generators and mechanical systems to ensure customers receive clear, accurate and effective repair proposals.
What’s on Offer £28,000 salary Profit-related bonus scheme (employee ownership model) Training, upskilling, and career progression opportunities Holiday buy & sell scheme Company pension scheme Private medical scheme (low excess policy) Life assurance with access to healthcare and wellbeing support services 23 days holiday plus bank holidays (increasing to 28 days with service) Cycle to Work scheme Employee referral rewards scheme
Key Responsibilities:
Technical Interpretation:
Review field engineer service reports to fully understand the nature, cause, and required resolution of equipment failures, drawing on your own hands-on experience to interpret findings accurately.
Precision Quoting:
Produce detailed and accurate repair quotations, calculating labour requirements and identifying the technical scope needed to complete repairs successfully.
Strategic Sourcing:
Identify appropriate components and parts for repairs, liaising with suppliers to ensure cost-effective and technically correct solutions are sourced.
Project Liaison:
Act as the technical link between departments, working closely with Parts and Service Planning teams to ensure engineers are fully equipped before attending site.
Workflow Management:
Process and manage breakdown orders efficiently, maintaining clear communication with customers and ensuring service delivery runs smoothly and on time.
Skills & Experience:
This role suits someone with strong technical understanding who is looking to transition into a commercial and office-based environment. Mechanical Background:
Strong understanding of mechanical systems, particularly generators or engines, with the ability to interpret technical drawings and service reports Translator:
Able to communicate technical issues clearly to customers and relay customer requirements effectively to engineers Organised & IT Literate : Comfortable using IT systems to manage multiple quotes, priorities, and deadlines Commercial Awareness:
Understands the importance of time, cost efficiency, and delivering value-driven solutions Team Player:
Builds strong relationships between office and field teams, acting as a reliable technical support point within the business
Why This Role? Opportunity to transition into a long-term office-based career using existing technical experience Exposure to commercial, financial, and operational aspects of the power generation industry Play a key role in supporting the performance and growth of a leading generator specialist
Apply! If this role sounds of interest please click apply to send your CV or if you have any questions, please contact Kirk at Pertemps, Bristol.
Sprachkenntnisse
- English
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