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Housekeeping Supervisor
- Banff, Alberta, Canada
- Banff, Alberta, Canada
Über
- Train and supervise new staff and support the housekeeping team.
- Ensure that all chalets, public areas, and the housekeeping department are serviced and cleaned to the highest standard. Details are extremely important.
- Ensure that rooms are checked regularly for repairs and refurbishing, and that required maintenance is entered in FIIX.
- Ensure that adequate supplies of paper products, chemicals, linen and cleaning materials and amenities are available in all main buildings.
- Comply with safety regulations ensuring proper PPE (Personal Protective Equipment) is being used.
- Ensure guest confidentiality.
- Evaluate guests’ needs and exceed guest expectations as much as possible.
- Have a thorough knowledge of our facilities, hours of operation, room/chalet types and detail within guest rooms/chalets.
- Drive company vehicles with care and safety, reporting any damage to the housekeeping manager immediately.
- Perform all duties and responsibilities in a timely and effective manner within company policies.
- 1-2 years’ experience in housekeeping.
- Leadership skills and experience supervising a team.
- Attention to detail, personal integrity, and ability to take initiative.
- Outstanding leadership and supervisory capabilities including a proven ability to work in a dynamic and challenging work environment.
- Ability to work with precision, organization, and accuracy.
- Good organizational skills and ability to work with various computer systems.
- Good interpersonal and communication skills, ability to work independently and as part of a team. High degree of resourcefulness, flexibility, and ability to work under pressure.
- Must carry a radio to communicate between team members and other departments daily.
- Maintain a proper and exemplary image on and off duty and represent MWHS with integrity.
- Must be punctual for work shifts.
- Class 5 Driver’s License.
- Adhere to the dress code which is black jeans. MWHS supplies housekeeping shirt and jacket. Name tag must be always worn and visible.
- Maintain good grooming and personal hygiene standards.
- Wear proper PPE where necessary (personal protective equipment)
- May be exposed to waste, infectious waste, diseases, conditions, etc. that are consistent with maintenance, janitorial and housekeeping.
- Manual dexterity required.
- Long hours of work putting in additional time may be required to meet business needs.
- Must be able to lift, push, pull, and move a minimum of 25 pounds.
- End of season bonus
- Subsidized private or shared staff accommodation
- Fitness center
- Family and friends’ discounts
- 30% discount on retail
- Recreation opportunities such as hiking, stand up paddle boarding, mountain biking, white water rafting, Wells Gray Provincial Park sightseeing
- In-house training and development programs
- Employee Assistance Program
- Discounted rates at various hotels in Kamloops, Jasper and Vernon
- Guaranteed adventure!
Sprachkenntnisse
- English
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