HRSD Senior Technical Consultant (Remote)GlideFast Consulting LLC • Saint Paul, Illinois, United States
HRSD Senior Technical Consultant (Remote)
GlideFast Consulting LLC
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
GlideFast Consulting - HRSD Senior Technical Consultant (Remote)
Job Details Remote
As a Senior Technical Consultant- HRSD with GlideFast Consulting, you will develop, design, and own technical solutions on the ServiceNow platform. You will provide administration, application development, maintenance, and technical support by using best-practice web programming techniques to configure robust client solutions, utilizing the ServiceNow platform. In this role, you will operate independently while actively mentoring and supporting other Technical Consultants. You will serve as a trusted advisor across multiple products and processes, take a strategic role in product implementations, and consistently align your work with the broader project vision to drive meaningful, value-based outcomes for clients.
What is the role?
Deliver high-quality consulting services to install, configure, and integrate software products from ServiceNow
Develop custom software solutions as required through scripting and software development
Prepare technical documentation as specified in customer contracts and as internally required
Provide value-based assessments and workshops to help the customer maximize business results from ServiceNow software
Write/create custom business rules, client scripts, script includes, UI policies, ACL’s, data policies, UI scripts
Troubleshoot basic configuration/script issues
Attend requirements review and validation sessions as required
Participate in scrum ceremonies
Deliver measurable results within the appropriate timeline resulting in positive customer feedback
Perform code review of peers as needed
Work independently and actively support other Technical Consultants as mentor and team lead
Lead sessions in implementation practices
What experience do you need for success?
2+ years delivering technical solutions on the ServiceNow platform
1+ years of experience in the telecommunications industry, specifically with the implementation of ITSM, CSM, FSM, or OMT solutions for telecom customers
1+ year(s) in a consulting role, delivering software implementations preferable
Very strong working expertise with configuration and customization of solutions in one (1) or more of the following specializations: CSM, FSM, Telco
3rd Party Integrations Development (REST, SOAP, MID Servers, or other additional products)
Expertise with JavaScript and ServiceNow JavaScript API's
Working proficiency in the following skills are encouraged:
Web service proficiency (REST, SOAP) as well as XML and JSON knowledge
Practical knowledge or experience with Operating Systems (Linux, Windows)
Thorough knowledge of networking concepts such as IP Addressing, Firewalls, ports
Knowledge of relational databases (MySQL, MSSQL, Oracle)
Experience in multiple application architectures and supporting technologies
Experience with scripting languages such as PERL, JavaScript, Python, and Shell l
Strong consultative skills with software service delivery to lead customers in improving their processes and organizational models
Strong knowledge in ITIL foundations with the ability to relate concepts to implementation strategies is required
Thorough working knowledge in IT Operations Management or IT Service Management is critical
What will you bring with you?
ServiceNow Certified System Administrator
ServiceNow Certified Application Developer
(1) ServiceNow Mainline Implementation Certification (ITSM, CSM) required
ITIL v3 or v4 Certification preferred
Maintain active government security clearance if applicable
The starting pay range for this role is $130,000.00 - $170,000.00. Actual compensation will depend on a number of factors, including actual work location, relevant experience (internal or external), technical skills, and other qualifications.
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
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Sprachkenntnisse
- English
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