SAP Service Line ManagerLupus Consulting Zrt. • Saint Paul, Illinois, United States
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SAP Service Line Manager
Lupus Consulting Zrt.
- Saint Paul, Illinois, United States
- Saint Paul, Illinois, United States
Über
SAP
Service Line Manager to lead, grow, and professionalize a core consulting service line. This role combines people leadership, delivery excellence, and close collaboration with sales and operations to ensure high-quality, scalable, and profitable service delivery. The SAP Service Line Manager owns the professional excellence, capability development, and resourcing readiness of the service line, while partnering closely with sales, project managers, and unit managers to support pipeline growth and successful project execution.
Key Responsibilities Service Line Leadership & Strategy
Define and execute the service line’s professional strategy in alignment with business goals
Develop and maintain a strong, future-ready capability portfolio (skills, roles, certifications)
Act as the professional owner of the service line toward sales, delivery, and leadership
People & Talent Management
Lead and mentor functional leaders and senior consultants within the service line
Drive continuous professional development, training plans, and certification paths
Support recruitment activities, professional interviews, and onboarding
Foster a strong team culture focused on quality, accountability, and collaboration
Contribute to performance evaluations, career development, and retention initiatives
Delivery Excellence & Quality
Ensure high delivery standards across projects (methodology, quality gates, best practices)
Support estimation, solution shaping, and proposal quality during presales
Act as an escalation point for professional and capability-related delivery issues
Safeguard scope, standards, and professional integrity across engagements
Resource & Capacity Management
Maintain visibility on capacity, skills, and utilization within the service line
Proactively align resource availability with sales pipeline and delivery demand
Support bench optimization and workforce planning for growth and expansion
Enable rapid and quality staffing through structured capability mapping
Sales & Presales Collaboration
Partner with sales and account teams on opportunity shaping and solutioning
Contribute to Statements of Work (SoW), effort estimates, and value propositions
Support account farming, upsell opportunities, and trusted advisor positioning
Governance & Stakeholder Engagement
Collaborate with Unit Managers, PMO, Architects, and Operations
Provide regular reporting and insights to Service Line Head and leadership
Promote transparency on skills, availability, and delivery readiness toward sales
Required Qualifications & Experience
Experience in SAP / enterprise solution delivery environments
8+ years of experience in SAP consulting, delivery, or professional services environments on service provider side
5+ years experience on buyer (client) side SAP project management, or functional SAP team leadership
Exposure to global delivery models and multicultural teams
Proven leadership experience managing cross-functional or distributed SAP teams (50+ people)
Strong background in SAP service delivery, resource management, and quality governance
Budget planning and management for 50+ colleague global organization
Experience working closely with SAP sales and presales organizations
Solid understanding of commercial constructs (SoW, estimates, margins, utilization), 10+ SAP bids managed and won over $1MM
Excellent communication skills with the ability to influence across senior SAP stakeholders
Ability to operate in a fast-growing, international, and matrix-driven SAP organization
Living in Hungary, Budapest, or in Germany
German and English language proficiency on business communication level
University degree in IT or Economics
Willingness to travel globally
Certified in one of the project management methodologies with good standing
Nice to Have
Coaching or mentoring certification
Experience building or scaling a service line or practice
Methodology knowledge (e.g. SAP Activate, Agile, Hybrid delivery models)
MBA
Hungarian language
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Sprachkenntnisse
- English
Hinweis für Nutzer
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