Live Commerce Administrator

Koin Limited

New York, New York, United States

New York, New York, United States

Über

The Live Commerce Administrator plays a key operational role in supporting Koin's growing Live Commerce activity across multiple platforms and brands. This role focuses on the organisation, setup, and operational management of live selling sessions across platforms such as WhatNot and eBay Live. The administrator ensures that products, promotions, stock availability, and show logistics are correctly prepared before each broadcast and that post-event reporting and follow-up tasks are completed efficiently. The position is primarily operational and process-driven, supporting the Live Commerce Team to ensure live selling sessions run smoothly and consistently. Training will be provided on internal systems and processes, but the role requires strong organisation, attention to detail, and confidence working with digital platforms.
Key Responsibilities Live Commerce Show Setup
Prepare product listings, bundles, and promotions for Live Commerce shows across platforms such as WhatNot and eBay Live
Ensure product listings, pricing, and stock levels are correctly configured before each session
Upload and organise products within live selling platforms
Schedule shows in line with the Live Commerce calendar and maintain a centralised results tracker
Product and Inventory Coordination
Work with operations and stock planners to ensure inventory is available for planned sessions
Flag potential stock issues before or after Live Shows
Ensure product descriptions, images, and details are accurate and ready for live promotion
Operational Support for Live Broadcasts
Support the live commerce team during live sessions where required
Monitor and process cancellation requests during and post-show
Assist with managing comments, feedback and customer enquiries where necessary
Post-Live Session Administration
Compile and organise post-session performance data to provide to data analyst
Assist with reporting on key metrics where required
Document session outcomes and support internal analysis for optimisation
Requirements
Strong organisational skills and excellent attention to detail
Ability to manage multiple tasks and follow structured processes consistently
Comfortable working with digital platforms, dashboards, and e-commerce systems
Good understanding of e-commerce environments and online product listings
Confident written and spoken English
Strong computer literacy and ability to work efficiently in remote environments
Ability to work aligned with UK business hours
Essential Platforms / Tools
Familiarity with e-commerce platforms
Experience using productivity and collaboration tools (Microsoft 365, Teams, or similar.)
Experience managing spreadsheets or product data
Desirable (but Not Essential)
Experience with WhatNot, eBay Live, or other live commerce platforms
Previous experience supporting live selling sessions or livestream operations
Experience working in a D2C e-commerce business
Basic understanding of sales performance metrics or e-commerce analytics
Experience supporting multi-brand or multi-market e-commerce businesses
Benefits
Salary of $1,200 - $1,500 per month depending on experience
Competitive salary depending on experience
Fully remote role for LATAM-based professionals
Work aligned with UK business hours
Training on internal systems and Live Commerce operations
Opportunity to work with a fast-growing multi-brand international e-Commerce business
Exposure to multiple brands and global markets
Supportive team environment with opportunities to grow as the live commerce division expands
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New York, New York, United States

Sprachkenntnisse

English

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