Field Quality Manager
ASTRO PAK LLC
- New York, New York, United States
- New York, New York, United States
Über
is the nation's leading precision cleaning and passivation contractor specializing in on-site cleaning of high purity gas and fluid systems, as well as precision cleaning of components and hardware at the company’s Cleanroom facilities.
Astro Pak
provides services to over 15 sectors including: Data Centers, Biotechnology, Pharmaceutical, Aerospace, Semiconductor, and other selected Industrial markets. The company, founded in 1959, has performed on-site precision chemical cleaning in every State of the Union as well as several projects in Asia, continental Europe, England, Ireland and Mexico.
Astro Pak is seeking a
Field Quality Manager
to lead and elevate quality initiatives across our Field Division. This role is responsible for developing, implementing, and sustaining a robust Quality Management System (QMS) that ensures compliance, consistency, and operational excellence across multiple locations. Partnering closely with senior leadership, the Field Quality Manager plays a critical role in strengthening our commitment to quality and customer satisfaction.
In this role, you’ll drive continuous improvement efforts and foster collaboration across teams to enhance performance and reliability across the organization. Your work will directly impact the consistency of our services and the trust we build with our customers. This is an ideal opportunity for a quality professional who thrives in dynamic environments and brings strong experience in Quality Assurance, ISO systems, and cross-functional collaboration.
This role reports directly to our VP, EHS&R & Field Quality and will work remotely with up to 30% travel to various sites.
What You’ll Do:
Partner with senior leadership to develop, implement, and sustain a Field Quality Management System that standardizes processes and ensures consistent customer experience
Oversee quality performance across multiple locations, ensuring processes deliver intended results
Report on QMS performance and identify opportunities for improvement
Promote a strong customer-focused culture throughout the organization
Serve as the primary liaison with external parties on quality matters, including nonconformities and audits
Engage customer stakeholders proactively to measure performance and align on expectations
Champion continuous improvement initiatives to exceed customer expectations
Lead efforts to identify, control, and correct nonconformities
Guide teams in risk identification, mitigation, and prevention strategies
Manage the Corrective Action system and collaborate with process owners to improve QMS effectiveness
Partner with Field Operations to implement and maintain an internal audit program
Ensure compliance with contract and regulatory requirements
Coordinate and oversee customer and external audits
Drive standardization and optimization of business processes, documentation, and procedures
Ensure effective document control and change management practices
Author, revise, review, and approve documentation as required
Ensure process controls are adequate for work impacting customer hardware or facilities
Partner with People & Culture and other departments to develop and deliver quality training programs
Promote accountability and quality awareness across the organization
Provide leadership, coaching, and mentorship to Field Quality personnel
Support performance evaluation and development of team members
What You Bring: Required Qualifications
Bachelor’s degree (B.A. or B.S.) or equivalent combination of education and experience
Minimum 5 years of experience in Quality Assurance with demonstrated success managing systems, people, and process improvement initiatives
Experience working within ISO quality systems (required)
Strong communication, interpersonal, and organizational skills
Ability to collaborate effectively across all levels of the organization
Proficiency in Microsoft Office (Word, Excel, PowerPoint) and cGMP documentation practices
Ability to take initiative, maintain confidentiality, meet deadlines, and work in a team environment
Ability to support frequent travel (up to 30%)
Legal capacity to comply with U.S. Export Control Laws
Preferred Qualifications
Experience in a multi-site organization
Why Join Us? At Astro Pak, we are trusted partners in high-purity cleaning and passivation services for critical industries. Our work directly supports the integrity of systems where quality and precision are non‑negotiable. We foster a culture rooted in integrity, collaboration, and continuous learning—where employees are empowered to grow, contribute, and make a meaningful impact. Joining our team means being part of an organization committed to operational excellence and long‑term customer success.
In addition to highly employer‑subsidized medical, dental, and vision plans, Astro Pak offers competitive retirement savings and 401k plans, flexible spending, family leave, training and paid time off.
Astro Pak Corporation is an equal opportunity employer. We provide equal employment opportunity to all qualified applicants and employees without regard to race, color, religion, sex (including pregnancy, sexual orientation, gender identity), age (40 or older), national origin, disability, genetic information, or protected veteran status. We will reasonably accommodate applicants or employees with disabilities, and comply with all applicable federal, state, and local anti‑discrimination laws.
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Sprachkenntnisse
- English
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