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Sr. Revenue Operations Analyst
Fundraise Up
- New York, New York, United States
- New York, New York, United States
Über
remote in North America (EST and CST)
About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Highlights
OTE: $130,000 - $145,000
Location: remote in North America (EST and CST)
Stock options
About Fundraise Up We’re Fundraise Up - a global fundraising platform built to make donating to nonprofits fast, seamless, and accessible to all. Every month, our technology powers tens of millions of dollars in donations across the globe. We focus on innovation that directly impacts results: faster load times, higher conversion rates, global payment support, and accessibility-first design.
Our platform is trusted by many of the world’s leading nonprofits, including UNICEF, the Alzheimer’s Association, and a wide range of global NGOs. With a 4.9/5 rating across top software review platforms, we’re recognized not just for our impact - but for the quality of the product we deliver.
About The Role We are looking for a Senior Revenue Operations Analyst to join our Revenue Operations Team here at FundraiseUp. As a senior analyst you'll analyze data, spot trends, and lead initiatives to boost both customer success and business results. You'll work closely with cross-functional teams including Success, Product, Finance and Leadership to turn insights into action.
Key Responsibilities
Analyze customer and prospect behavior, product usage, and retention data to drive company strategy
Create and maintain dashboards and reports that track key success metrics
Collaborate with Finance to build models and forecasts that inform strategic decisions
Partner with GTM and Product teams to create and implement initiatives that enhance onboarding, engagement, and customer satisfaction
Plan, manage, and deploy customer and/or prospect territories
Effectively communicate data-driven findings and strategic recommendations to key stakeholders
Design and implement process improvements to drive scalability
Skills And Qualifications
6+ years of experience in RevOps, Sales Ops or Finance, ideally in a start-up SaaS environment
Excel/Google Sheets expert
Demonstrated ability with SQL and Tableau
An effective communicator who can transform complex data into clear, actionable insights
Knowledge of customer journey mapping, satisfaction metrics (NPS/CSAT) and customer success platforms like Gainsight, Catalyst, or ChurnZero
Able to thrive in a dynamic environment with evolving priorities
A self-motivated individual with natural curiosity and initiative
Experience with rev-share or pass-through modeling a huge plus
Benefits
Health, Dental, and Vision insurance covered at 100% for employees, 80% for employee plus dependents, and 70% for employees plus family.
FSA Spending Account.
Remote or Hybrid work. Our teams are spread globally.
15 days of vacation, 7 company holidays plus an additional 3 floating holidays and 5 sick days.
401(k) plan with company match.
100% Company-paid short-term disability, long-term disability, basic life insurance and AD&D.
Paid parental leave (12/6 weeks).
Please note: All official correspondence from Fundraise Up will exclusively originate from the @fundraiseup.com domain. Exercise caution and ensure the authenticity of emails claiming to be from our company.
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Sprachkenntnisse
- English
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