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Quality Assurance CoordinatorSepireUnited States

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Quality Assurance Coordinator

Sepire
  • US
    United States
  • US
    United States

Über

Company Overview Sepire is a
SOC2 and HITRUST-certified, 100% direct mail provider , delivering secure, high-compliance print and mail solutions. We uphold the highest quality and security standards, ensuring regulatory compliance and operational excellence in all production processes. Position Overview The
Quality Assurance (QA) Coordinator
is responsible for developing, implementing, and continuously improving
quality processes, procedures, and controls
to support operational efficiency and regulatory compliance. This role will
write, monitor, and enforce quality procedures , ensuring they are effectively integrated into production workflows. The QA Coordinator will also oversee
QA Leads on the production floor , track performance metrics, and drive process improvement initiatives. Key Responsibilities
Develop, document, and implement standardized quality processes
that align with
SOC2, HITRUST, and industry best practices . Monitor
process adherence and effectiveness , ensuring compliance with internal and external quality standards. Supervise and support
QA Leads , providing training, guidance, and performance oversight. Lead
process improvement initiatives , identifying inefficiencies, proposing solutions, and ensuring successful implementation. Collaborate with
Production, Compliance, and Operations teams
to enhance workflows and embed quality controls. Conduct
regular audits and process reviews , ensuring that quality procedures are being followed and continuously refined. Perform
root cause analysis and corrective action planning (CAPA)
to address and prevent quality issues. Track and analyze
key quality performance indicators (KPIs) , using data to drive continuous improvement efforts. Provide
training and coaching
to production teams on quality processes, compliance, and best practices. Support
internal and external audits , ensuring documentation and reporting requirements are met. Assist in the development and execution of
Lean and Six Sigma initiatives
to optimize quality and efficiency. Qualifications & Skills
Bilingual (English/Spanish) – Required. 5+ years of experience in
Quality Assurance within a print, mail, manufacturing, or regulated production environment . Strong background in
writing and implementing quality processes
and procedural documentation. Experience
leading teams or supervising QA personnel
in a production environment. In-depth understanding of
SOC2, HITRUST, or other regulatory frameworks . Proven ability to
drive process improvement
using Lean, Six Sigma, or similar methodologies (certification is a plus). Proficiency in
root cause analysis, CAPA management, and audit procedures . Strong analytical skills with the ability to
interpret quality data and generate actionable insights . Excellent communication, training, and leadership skills, with the ability to
influence and coach team members . Why Join Us?
Lead
quality process development and implementation
in a high-compliance, fast-paced production environment. Work in a company committed to
continuous improvement, innovation, and operational excellence . Collaborate with
cross-functional teams
to drive real impact on quality and efficiency.
**This is an onsite position. Not Hybrid or Remote
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  • United States

Sprachkenntnisse

  • English
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