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Über
Rocket Pest Control is an out of this world company looking for the best people to help us be the trusted choice in pest control! Our mission is to protect customer's homes, families and businesses by delivering safe, convenient and reliable pest control solutions. We are committed to customer service and growth while maintaining a culture that makes our employees proud to work at Rocket. Inside Sales Professionals will provide world class customer service and sales support by responding to the customers' requests courteously and professionally. Inside Sales Professional handles inbound and outbound sales related calls, sets up new customer accounts, maintains current customer accounts and documents all pertinent notes in each customer's account. Furthermore, Inside Sales Professional assists with customer service-related calls during times of lower incoming/outbound sales call volume. Your rewards include 8 company-paid holidays, 10 days of paid-time off, company-paid group life insurance, medical, dental, and vision plans, retirement plans with company match including 401k up to 5%, and employee assistance programs. Your responsibilities include answering and managing inbound/outbound sales calls, engaging customers in conversation to qualify each call, determine sales need and provide information on company products and services, completing a phone sale on qualified leads, attaining conversion goals, selling residential pest control services, creating service accounts for new customers, collecting payments, scheduling inspections and/or quality control visits, navigating multiple programs, adopting new products, meeting or exceeding all minimum performance standards, documenting all customer calls accurately, entering lead information into database, assisting Call Center Specialist Team with customer service-related inbound callers, developing strong communication with platform branches, and providing excellent communication and people skills to build trust and create positive customer experiences. Our requirements include a high school diploma or equivalent, previous inside sales and/or customer service experience, excellent verbal and written communication skills, working knowledge of Microsoft Word, Excel and Outlook, reliable transportation to and from work, ability to calculate basic math, passing a seven-year criminal background check, and passing company drug screen and/or substance abuse testing.
Sprachkenntnisse
- English
Hinweis für Nutzer
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