Sales and Service Expert

The Sales and Service Expert (SSE) delivers an outstanding and well-rounded sales and service experience to all guests and members through a compelling approach of offering membership, fitness and retail products and services. The SSE builds relationships and translates the value of 24 Hour Fitness product and service offerings, and has a strong focus on behaviors that drive member acquisition and retention. The SSE delivers successful guest and member engagement, and attainment of sales revenue goals.

Essential duties and responsibilities include:

• Guest experience and new member on-boarding
• Prospecting and lead generation
• Member experience

Variable compensation is available through 24 Hour Fitness's Fitness Sales and Membership Sales Commission Plans.

Organization relationships include reporting to the Sales and Service Manager and interacting with club members, prospective members and outside/third party vendors.

Required qualifications include:

• Knowledge, skills & abilities
• Minimum educational level/certifications
• Work experience and qualifications
• Physical demands/environmental conditions
• Travel requirement

Disclaimers include compliance and integrity, service and quality, and workplace safety.

Benefits summary includes health coverage, group life and accident insurance, and a complimentary membership for all 24 Hour Team members and their eligible dependents.

Compensation summary includes free club membership, employee assistance program, basic group live and AD&D insurance, and a 401k savings and investment plan. Medical/dental/vision benefits, paid time off, and sickness benefits are available for those working an average of 30 hours or more per week.