Senior Loan Processor - Fluent in MandarinLoan Factory • San Jose, Arizona, United States
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Senior Loan Processor - Fluent in Mandarin
Loan Factory
- San Jose, Arizona, United States
- San Jose, Arizona, United States
Über
Location:
Remote
Company:
Loan Factory
About Us Loan Factory is one of the fastest-growing mortgage brokers in the U.S., leveraging cutting-edge technology and AI to transform how loans are originated and processed. We empower our teams with advanced tools, competitive compensation, and a high-performance environment designed for top producers.
Position Overview We are seeking an experienced
Senior Mortgage Loan Processor (Bilingual Mandarin)
to join our growing team. This role is critical in ensuring smooth, compliant, and efficient loan processing from submission to closing.
The ideal candidate is highly detail-oriented, thrives in a fast-paced, high-volume environment, and brings deep knowledge of mortgage guidelines and documentation. You will also play a key role in mentoring junior processors and driving process improvements using modern tools, including AI-powered solutions.
Key Responsibilities
Manage a high volume of mortgage loan files from submission through closing
Review loan applications and documentation for completeness, accuracy, and compliance
Ensure adherence to investor guidelines, regulatory requirements, and internal policies
Communicate effectively with Loan Officers, underwriters, borrowers, and third parties
Identify and resolve issues proactively to prevent delays in closing
Maintain accurate and timely updates in the loan origination system (LOS)
Train, mentor, and support junior team members
Continuously improve workflows and leverage technology to increase efficiency
Qualifications & Requirements
Bachelor’s degree in Finance, Business Administration, or related field (preferred)
Minimum
3+ years of experience
as a mortgage loan processor or in a similar role
Strong knowledge of mortgage lending guidelines, compliance, and documentation
Experience handling
high loan volume
in a fast-paced environment
Proficiency with loan origination systems (LOS) and Microsoft Office Suite
Excellent communication, organizational, and interpersonal skills
Strong attention to detail with a high level of accuracy
Technology & AI Proficiency (Required)
Comfortable using modern technology tools to improve productivity and workflow
Experience or willingness to learn
AI-powered tools
(e.g., ChatGPT, automation tools, document processing AI) to enhance efficiency and decision-making
Ability to adapt quickly to new systems, digital processes, and automation initiatives
What We Offer
Compensation:
$41,000 – $90,000 (base + performance-based bonus)
Health, dental, and vision insurance
Retirement savings plan
Paid time off and sick leave
Ongoing professional development and career growth opportunities
A technology-driven, innovative work environment
Why Join Loan Factory?
Work at the forefront of
AI-powered mortgage technology
Be part of a high-growth company with strong leadership and vision
Collaborate with top-performing professionals in the industry
Opportunity to grow into leadership roles
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Sprachkenntnisse
- English
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