Cancer Resource Center CoordinatorSamaritan Health Services • Corvallis, Oregon, United States

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Cancer Resource Center Coordinator

Samaritan Health Services

Corvallis, Oregon, United States

Corvallis, Oregon, United States

Über

JOB SUMMARY/PURPOSE Responsible for the day-to-day maintenance and coordination of programs, events, and groups that serve cancer patients and families, as well as day-to-day operations of the Cancer Resource Center. DEPARTMENT DESCRIPTION The Samaritan Cancer Resource Centers partner with anyone touched by cancer to provide the support we need to live with strength, determination and hope into the future. Services are provided to patients, caregivers, families and loved ones. EXPERIENCE/EDUCATION/QUALIFICATIONS High school diploma or equivalent required. Two (2) years experience in a position of similar complexity and responsibility or equivalent college level coursework required. Experience and/or training with computer applications required. Two (2) years experience in an oncology setting preferred. Experience and/or training with medical terminology preferred. Experience and/or training in wig fitting and cosmetology preferred. Experience and/or training with scheduling patient appointments in related areas preferred. KNOWLEDGE/SKILLS/ABILITIES Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction. Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions. Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions. Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time. Communication - Proficient communication skills in dealing with hospital employees, customers and external organizations. Ability to show tact and professionalism in dealing with a variety of people and to communicate and listen effectively in an appropriate and positive manner. Computer literacy - Proficient computer skills in department applications. PHYSICAL DEMANDS Rarely (1 - 10% of the time) Occasionally (11 - 33% of the time) Frequently (34 - 66% of the time) Continually (67 # 100% of the time) CLIMB - STAIRS LIFT (Floor to Waist: 0#-36#) 0-20 Lbs LIFT (Knee to chest: 24#-54#) 0 # 20 Lbs LIFT (Waist to Eye: up to 54#) 0 - 20 Lbs CARRY 1-handed, 0 - 20 pounds CARRY 2-handed, 0 - 20 pounds BEND FORWARD at waist KNEEL (on knees) STAND WALK # LEVEL SURFACE ROTATE TRUNK Standing REACH - Upward PUSH (0-20 pounds force) PULL (0-20 pounds force) SIT ROTATE TRUNK Sitting REACH - Forward MANUAL DEXTERITY Hands/wrists FINGER DEXTERITY PINCH Fingers GRASP Hand/Fist None specified
* JOB SUMMARY/PURPOSE
* Responsible for the day-to-day maintenance and coordination of programs, events, and groups that serve cancer patients and families, as well as day-to-day operations of the Cancer Resource Center.
* DEPARTMENT DESCRIPTION
* The Samaritan Cancer Resource Centers partner with anyone touched by cancer to provide the support we need to live with strength, determination and hope into the future. Services are provided to patients, caregivers, families and loved ones.
* EXPERIENCE/EDUCATION/QUALIFICATIONS
* High school diploma or equivalent required.
* Two (2) years experience in a position of similar complexity and responsibility or equivalent college level coursework required.
* Experience and/or training with computer applications required.
* Two (2) years experience in an oncology setting preferred.
* Experience and/or training with medical terminology preferred.
* Experience and/or training in wig fitting and cosmetology preferred.
* Experience and/or training with scheduling patient appointments in related areas preferred.
* KNOWLEDGE/SKILLS/ABILITIES
* Customer Service - Knowledge of principles and processes for providing customer service. This includes customer needs assessment, meeting quality standards for services and evaluation of customer satisfaction.
* Conflict resolution - Ability to proactively resolve conflicts in a positive and constructive manner. Possess the knowledge and skills to handle complaints, settle disputes, and negotiate with others to reach mutually beneficial decisions.
* Problem Solving - Ability to identify complex problems, review related information, employ creativity and alternative thinking to develop and evaluate options and implement solutions.
* Team Building - Ability to work, function and communicate on a multi-disciplinary team. Possess the knowledge and skills to develop constructive and cooperative working relationships with others and maintain them over time.
* Communication - Proficient communication skills in dealing with hospital employees, customers and external organizations. Ability to show tact and professionalism in dealing with a variety of people and to communicate and listen effectively in an appropriate and positive manner.
* Computer literacy - Proficient computer skills in department applications.
* PHYSICAL DEMANDS
* Rarely
(1 - 10% of the time)
Occasionally
(11 - 33% of the time)
Frequently
(34 - 66% of the time)
Continually
(67 - 100% of the time)
CLIMB - STAIRS
LIFT (Floor to Waist: 0"-36") 0-20 Lbs
LIFT (Knee to chest: 24"-54") 0 - 20 Lbs
LIFT (Waist to Eye: up to 54") 0 - 20 Lbs
CARRY 1-handed, 0 - 20 pounds
CARRY 2-handed, 0 - 20 pounds
BEND FORWARD at waist
KNEEL (on knees)
STAND
WALK - LEVEL SURFACE
ROTATE TRUNK Standing
REACH - Upward
PUSH (0-20 pounds force)
PULL (0-20 pounds force)
SIT
ROTATE TRUNK Sitting
REACH - Forward
MANUAL DEXTERITY Hands/wrists
FINGER DEXTERITY
PINCH Fingers
GRASP Hand/Fist
None specified

Corvallis, Oregon, United States

Sprachkenntnisse

English

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