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Junior/Mid Business Analyst
- Lansing, Michigan, United States
- Lansing, Michigan, United States
À propos
JOB RESPONSIBILITIES: • Reviews analyze evaluates and prioritizes business and user needs
• Triage user requests and tickets assign priority and severity and communicate effectively to all stakeholders • Maintain and prioritize CRM inbox communications • Draft and send communications to users and specific audiences related to business process upgrades timelines system changes or anything relevant to the system • Formulates systems to parallel overall business strategies
• Prepares solution options risk identification and financial analyses such as cost/benefit ROI buy/build etc
• Writes detailed description of user needs program functions and steps required to develop or modify computer programs
• Prepare and document Functional and Technical Specifications for reporting and data warehouse work Assist with business warehouse/intelligence support and enhancements
• Assist with developing and drafting RFPs
• Assist in deployment and management of end-user reporting tools and platforms
• Work with IT and business project teams to understand reporting and data warehousing requirements and propose solutions
• Document and provide knowledge transfer to the rest of the Enterprise Reporting Team for all solutions • Reviews analyze and evaluates business systems and user needs
• Formulates systems to parallel overall business strategies
• Relies on limited experience and judgment to plan and accomplish goals
• Performs a variety of tasks
• Works under general supervision; typically reports to a project manager
• Attends all BH CRM meetings as appropriate and assigned • Assist QA/Testing team when required by volume of work REQUIRED EXPERIENCE KNOWLEDGE ABILITIES AND SKILLS: • Experience as a Business Analyst (5+ years) • Experience as a BA working with applications built on salesforce • Experience in QA/Testing
Compétences linguistiques
- English
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