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À propos
Assist prospects with technical evaluations, from initial demos to successful implementations of Checkly Engage directly with customers to gather insights and share feedback with Product and Engineering teams Continuously improve technical documentation, processes, and policies while supporting customers as needed
Required qualifications
3-5 years of experience in a Solutions Engineering role, preferably in dev-tools SaaS, with a background in observability, monitoring, or testing Strong technical skills in reading, writing, and debugging code, particularly in Javascript/Node.js Experience using AI tools to enhance customer-facing work, such as generating demo code and building proof-of-concept repositories Exceptional empathy and curiosity, with a proactive mindset to build long-lasting customer partnerships Excellent spoken and written English skills, with a preference for candidates located in the US (ET or CT time zones)
Compétences linguistiques
- English
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