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Inside Sales Representative
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Inside Sales Representative
- Austin, Texas, United States
- Austin, Texas, United States
À propos
Winston Water Cooler is a leading plumbing supply distributor serving contractors, engineers, and project teams across Texas. Our Austin branch supports a fast-growing market where accuracy, responsiveness, and product knowledge directly impact project success.
We're looking to add an Inside Sales Representative who understands how jobs flow, can support customers at a high level, and contribute to growing the business.
This is a core inside sales role responsible for supporting contractors, managing quotes and orders, and handling project-related documentation such as submittals and O&Ms.
You'll work closely with customers, outside sales, and operations to ensure jobs move forward without delays. This role requires attention to detail, strong communication, and a solid understanding of plumbing supply materials.
This is not just order entry, it's about understanding the job, anticipating needs, and supporting customers at a high level.
Key responsibilities include:
- Answering incoming calls and supporting customer inquiries
- Preparing and managing quotes, orders, and pricing
- Entering and processing orders accurately in Epicor Eclipse
- Supporting counter sales as needed during peak times
- Creating and managing submittals and O&M documentation
- Coordinating with warehouse, purchasing, and sales teams to ensure order accuracy and delivery
- Following up on backorders, timelines, and customer needs
- Supporting existing customer relationships and contributing to new business opportunities
What we're looking for includes:
- 35 years of plumbing supply, HVAC, or building materials experience
- Strong understanding of how jobs are built and materials are used
- Experience with Epicor Eclipse, Excel, and submittal tools (SpecBooks preferred)
- Ability to manage multiple priorities in a fast-paced environment
- Strong attention to detail and organizational skills
- Professional communication and customer service mindset
- Familiarity with the Austin market and customer base is a plus
What success looks like includes:
- Accurate, timely quotes and order processing
- Strong support of customer jobs from quote to delivery
- High-quality submittals and documentation
- Reliable communication with customers and internal teams
- Contribution to customer retention and growth
Why Winston Water Cooler:
- Competitive base salary ($60k$85k) + bonus opportunity
- Stable, growing presence in the Austin market
- Opportunity to work on project-driven business
- Team-oriented environment with strong operational support
- Long-term growth within the company
If you know the plumbing supply business and want to be part of a team that keeps projects moving, we'd like to talk.
Compétences linguistiques
- English
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