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Currents Wait StaffTreasure Island Resort & Casino • Ellsworth, Maine, United States
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Currents Wait Staff

Treasure Island Resort & Casino
  • US
    Ellsworth, Maine, United States
  • US
    Ellsworth, Maine, United States
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À propos

Pay Rate: $11.41 an hour
SUMMARY: To welcome guests and provide superior service. Responsible for a high level of guest service as described in your departments guest service standards.
ESSENTIAL DUTIES AND RESPONSIBILITIES
  • Greet guests, take food and beverage orders, deliver orders, check back, ensure satisfaction and pre-bus tables
  • Operate point-of-sales system and handle cash and cash equivalents
  • Answer questions, provide menu suggestions and offer event and promotional information
  • Complete stocking and cleaning duties
  • Help clean tables and surrounding areas after guests leave
  • Provide assistance and break coverage to coworkers
  • Communicate with coworkers and management to ensure superior service to guests

KNOWLEDGE AND CERTIFICATION, SKILLS AND ABILITIES
Knowledge and Certification
Required:
  • 6 months Server experience; or 6 months Currents hosting experience
  • Previous point-of-sales systems experience
  • Previous cash handling experience

Preferred:
  • High School Diploma/GED

Skills
Required:
  • Accurate and detail-oriented
  • Highly organized and ability to adapt quickly to changing priorities
  • Excellent verbal and interpersonal communication skills
  • Above average math skills

Abilities
Required:
  • Ability to work fast and efficiently
  • Ability to follow established dress code policies and practice good personal hygiene
  • Ability to interact with guests, coworkers and management in a professional and courteous manner
  • Ability to enthusiastically and professionally sell and up-sell food & beverage products
  • Ability to speak in a clear, concise and pleasant voice
  • Ability to complete multiple tasks under pressure while maintaining a professional manner

REQUIRED TRAINING
  • Treasure Island guest service training
  • TIPS training and certification
  • Bloodborne Pathogens training
  • Training on Treasure Island food handling procedures
  • Any position-related training as determined by department manager

PHYSICAL DEMANDS
  • Must be able to walk and / or stand and exert fast-paced mobility for periods of up to 8 hours
  • Must have a good sense of balance, and be able to bend and kneel
  • Must be able to reach and twist routinely
  • Must be able to push, pull and grasp objects routinely
  • Must have the ability to independently lift up to 25 pounds routinely
  • Must be able to perform repetitive hand and wrist motions
  • Must have good eye hand coordination

WORKING ENVIRONMENT
  • Work is performed in the restaurant but may require going onto the gaming floor which includes flashing lights, frequent loud noises and cigarette smoke
  • Must be able to work in cramped, tight quarters
  • Must be willing to work a flexible schedule including all shifts, weekends and holidays
  • Occasionally overtime may be required
  • Occasionally must deal with angry or hostile individuals
  • High volume direct public contact
  • Ellsworth, Maine, United States

Compétences linguistiques

  • English
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