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Applications Support AnalystUniversity of Texas at Arlington • Arlington, Texas, United States
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Applications Support Analyst

University of Texas at Arlington
  • US
    Arlington, Texas, United States
  • US
    Arlington, Texas, United States
Jetzt Bewerben

Über

Job Summary The Applications Support Analyst leads a technology team through data analysis, interpretation, and immigration reporting for a growing international community with approximately 5000 international students from more than 100 countries.
Essential Duties and Responsibilities
Prepares detailed data analysis utilizing SAS Reporting and Sunapsis Reporting tools. Organizes and presents clearly and effectively immigration-based information, analysis, results, and interpretations. Evaluates and responds to data requests originating from within and outside the institution. Collaborates internally to improve accuracy of data entered and stored in the immigration applications. Monitors and communicates data issues to superiors.
Collaborates with the Office of Information Technology (OIT) to troubleshoot issues related to the Sunapsis application, server, database. Liaison between application functional users and Office of Information Technology teams collaborating with administrative staff, multiple vendors, and IT service providers.
Continuously performs statistical analysis on application usage. Trains and consults with users regarding their interface with the Student Exchange Visitor Information System (SEVIS). Reviews technical specifications of future phases of SEVIS, Sunapsis, and upgrades office technologies and makes related recommendations.
Manages the Office of International Education Technology Team; reviewing teams progress on tasks regularly, prioritizing tasks, escalating issues and risks appropriately to resolve problems and reduce project risk.
Maintains knowledge of standards and best practices for information systems, user documentation, project management, web management, and SEVIS compliance.
Oversees the department website and provides support for content management. Assess current needs and future areas for improvement of the website.
Minimum Qualifications
Bachelor’s degree or higher in computer science, information systems, statistics, or related discipline and 2 years experience in data analysis and reporting, or related field.
Experience in a data analysis and/or data driven research is required.
An equivalent mix of education and relevant experience in similar roles may also be accepted.
Preferred Qualifications
Previous experience with SAS Reporting and /or statistical analytics.
Experience in higher education.
Experience in supporting large relational databases, designing web sites, and in managing international student records software.
Experience leading technical projects and collaborating with multiple stakeholders.
Working knowledge of Sunapsis and PeopleSoft records management system.
Knowledge of F-1 student regulations, and experience with SEVIS and SEVIS batch processing.
Knowledge, Skills and Abilities
Ability to multi-task, pay attention to detail, organize data, conduct research, and communicate technical details to users.
Ability to work under pressure and deadlines.
Ability to analyze the needs of the office and work collaboratively to design business processes that streamline and improve collection and integrity of student data.
Ability to work independently.
Ability to prepare and present reports to serve a variety of audiences at various level of technical ability.
Displays attention to detail and accuracy.
Excellent organization, teamwork, problem-solving, and communication (verbal and written) skills.
Ability to communicate and collaborate with people at all levels of the organization.
Other Requirements
US citizenship or permanent residency required to access SEVIS system.
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  • Arlington, Texas, United States

Sprachkenntnisse

  • English
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