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Health Unit CoordinatorAya Healthcare • Melbourne, Florida, United States
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Health Unit Coordinator

Aya Healthcare
  • US
    Melbourne, Florida, United States
  • US
    Melbourne, Florida, United States
Jetzt Bewerben

Über

Health Unit Coordinator

The Health Unit Coordinator collaborates with clinical care teams, ensuring coordination of all aspects of customer/patient care, and eventual transition out of in-patient care. The Health Unit Coordinator performs procedures related to customer/patient admission, transfer, discharge, and communication with customer/patients, guests, and clinical staff. The Health Unit Coordinator handles unit control and order under stressful conditions, and periods of high unit activity, while utilizing effective and respectful communication, with customers/patients, families, and clinical staff teams.

Primary Responsibilities:

  • Provides services to customers/patients and families with sensitivity and respect for their care by responding to concerns, requests, or emergencies appropriately.
  • Serves as a resource to customers/patients and clinical staff by answering call lights within a timely manner and answering phone calls to facilitate communication between licensed practitioners and clinical staff.
  • Coordinates and schedules customer/patient appointments, transportation, and files all admission, discharge, and unit transfers in a timely manner while maintaining customer/patient demographic information, and medical charts.
  • Processes licensed practitioners orders in a timely manner ensuring high quality care is given to each customer/patient, and ensures accurate order management, communicating vital information to applicable clinical staff.
  • Maintains Teletracking for nursing unit documenting all appropriate and accurate information, and all applicable unit equipment, and ensuring a clean work environment.
  • Contributes to positive customer/patient experience as provided by satisfaction scores and HCAHP scores for unit and medical facility, or written compliments by customers/patients as well as consistent performance of purposeful hourly rounding and bedside shift reports.
  • Acts as unit SuperUser with applicable computer software applications, and downtime procedures and maintaining current forms.
  • May have limited access to medication storage as needed to perform requested functions.

Work Experience:

Minimum Qualifications:

  • Education: High School Diploma or equivalent.
  • Work Experience: None
  • Licensure: None
  • Certification: American Heart Association Basic Life Support (AHA BLS) Healthcare Provider Completion Card prior to start date and maintain.

Skills/Knowledge/Abilities:

  • Proficiency in Microsoft Office Outlook, Word, Excel, PowerPoint, etc.
  • Knowledge of computer hardware and software.
  • Ability to proficiently speak and understand the written and verbal instructions of the English language.
  • Skills in critical thinking, and problem solving.
  • Ability to work in a stressful environment with customers/patients and families at various ages and levels of understanding and respond to appropriate life threatening situations.
  • Ability to multi-task, handling multiple priorities at once.

Preferred Qualifications:

  • Work Experience: Previous experience in Healthcare environment.

Physical Requirements:

  • Physically agile; may require walking, standing, running, bending, stooping, kneeling, climbing, or crouching frequently.
  • May occasionally include lifting or moving objects up to 50 pounds, with or without assistance.
  • May require moving in different positions to accomplish tasks in various environments including tight and confined spaces, including reaching out and above shoulders, or overhead.
  • May lift, turn, pull, push, or ambulate people and/or equipment with or without assistance up to 90% of the assigned shift.
  • May be exposed to inside and outside environments with varied temperatures, air quality, lighting, and/or low to loud noise.
  • May require working with biohazards such as blood/body fluids and airborne particles following OSHA and CDC guidelines.
  • Communicating with others to exchange information.
  • Visual acuity and hand-eye coordination to perform tasks.
  • Workspace may vary from open to confined.
  • May require travel to various facilities within and beyond county perimeter; may require use of personal vehicle.

Schedule: Full-Time

Shift Times: variable

Paygrade: PG-23

  • Melbourne, Florida, United States

Sprachkenntnisse

  • English
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