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Systems Administrator Tier I_TS/SCI PolyDormont Manufacturing Company • Las Cruces, California, United States
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Systems Administrator Tier I_TS/SCI Poly

Dormont Manufacturing Company
  • US
    Las Cruces, California, United States
  • US
    Las Cruces, California, United States
Jetzt Bewerben

Über

Job Description Transform technology into opportunity as a Systems Administrator Tier I with GDIT. A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving how agencies operate.
As a Service Desk Technician you will help ensure today is safe and tomorrow is smarter. Our work depends on Service Desk Technician joining our team to improve overall customer satisfaction.
How A Service Desk Technician Will Make an Impact
Manages the functionality and efficiency of a group of computers running on one or more operating systems.
Understand all the different systems that are monitored in the help desk and the Tier level responsibilities for the systems.
Provide IT Service Management functions and first level troubleshooting to all customers.
Use procedures to perform identification, troubleshooting, and diagnosis of failures and restore system capability to operations.
Analyze, diagnose, and isolate failures to hardware.
Directly replace or coordinate replacement of hardware failures.
Collect data for proper escalation and resolution by Tier 2/3.
Perform network management services to include monitoring network device health and status, monitoring network performance and utilization optimization.
Perform OS monitoring, commercial of the shelf (COTS) software monitoring, custom software monitoring, resource memory allocation, etc.
Perform modifications to authorized user lists, user profiles, and file system maintenance.
Understand all ITSM processes and document work accurately and effectively through the use of a ticketing system.
Perform visual inspections of hardware and document/report all findings.
Understand the Program Service Level Agreements (SLA) to ensure proper completion of work within timelines.
Manage account requests and provide account management responsibilities for personnel on numerous systems.
Know all functional leads and technicians for all the managed systems by the program.
Understand local site command and hierarchy.
Know POCs for systems that the Program does not have responsibility for.
Interface with customers and government officials.
Participates in special projects as required.
What You'll Need To Succeed
Technical training, certification(s), or degree, with 1+ years of experience technical discipline, or the equivalent combination of education, technical certifications or training, or work experience.
1+ years of directly related experience in systems administration and analysis.
UNIX/Linux System Administration – Preferred.
Windows System Administration – Preferred.
Shift work (Panama Schedule – 12 hours/day for a total of 7 days over a 2 week period).
Must possess appropriate and current DoD Information Assurance (IA) Certification to be considered for employment; either valid CompTIA Security+ CE or CCNA‑Security certification. Security+ CE preferred.
Candidate must attain the required DoD 8570 Computing Environment (CE) Certification within six (6) months of Hire Date.
Candidate must hold a TS/SCI with Polygraph.
Privileges and Security As part of your role/function on the program, you will be granted privileged user access. Privileged Users are subject to greater scrutiny as a direct result of the significant responsibilities placed upon them. You will be subject to additional IT system monitoring and supervisory evaluation to ensure continuous adherence to privileged user processes and procedures. Privileged Users are subject to a zero tolerance policy for security violations.
Schedule Shift work is on a rotating Panama Schedule.
Work – Mon, Tues; Off – Mon, Tue
Off – Wed, Thur; Work – Wed, Thu
Work – Fri, Sat, Sun; Off – Fri, Sat, Sun
Off – Mon, Tue; Work – Mon, Tues
Work – Wed, Thu; Off – Wed, Thur
Off – Fri, Sat, Sun; Work – Fri, Sat, Sun
Shifts are 6 AM to 6 PM, 6 PM to 6 AM.
Benefits
Full‑flex work week to own your priorities at work and at home
401K with company match
Comprehensive health and wellness packages
Internal mobility team dedicated to helping you own your career
Professional growth opportunities including paid education and certifications
Cutting‑edge technology you can learn from
Rest and recharge with paid vacation and holidays
Compensation and Work Location The likely salary range for this position is $72,877 - $98,599. Salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Work Location: USA, NM, Las Cruces.
Travel Required: Less than 10%.
Telecommuting Options: Onsite.
Required Clearance Must currently possess and be able to obtain Top Secret SCI + Polygraph.
US Citizenship Required: Yes.
Equal Opportunity Employer Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans.
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  • Las Cruces, California, United States

Sprachkenntnisse

  • English
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