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Manager in Training
- Valparaiso, Indiana, United States
- Valparaiso, Indiana, United States
Über
Drive & Shine is seeking a high-energy, people-first leader to manage one of our retail locations. As a Store Manager (also called "Captain"), you'll lead the entire site from customer service and sales to staffing, scheduling, and operational excellence. This is a hands-on role designed for a service-minded professional who thrives in a fast-paced, team-driven environment.
We're not just looking for a manager. We're looking for someone who sees potential in others, builds winning teams, and takes pride in delivering unforgettable customer experience.
What We Are Looking For:
We hire people who are HUNGRY | HUMBLE | SMART
Key Responsibilities:
- Lead all operations within your Drive & Shine location
- Recruit, hire, train, and develop your team with a focus on attitude, performance, and culture fit
- Coach team members daily and conduct regular formal reviews
- Set and manage labor goals, team schedules, and budget targets
- Ensure equipment is functioning properly and proactively manage repairs and maintenance
- Maintain inventory and proactively order supplies to avoid downtime
- Deliver exceptional service and "wow" experiences for every customer
- Keep the facility spotless clean, organized, and guest-ready always
- Handle customer concerns and feedback with professionalism
- Communicate clearly with executive leadership (COO/CEO) on progress and priorities
- Foster a culture where every team member feels valued and motivated to grow
Industries and Backgrounds We Love:
- Car Washes or Automotive Services
- Retail Multi-Unit Management (convenience, big box, quick service)
- Restaurants and Hospitality Chains
- Sales-Driven Consumer Service Brands
Physical Requirements:
- Work outdoors in all weather conditions (under the canopy), including extremely hot or cold environments
- Stand and walk for extended periods of time
- Lift and/or carry 25 to 35 pounds regularly
- Grip, grasp, or twist using hands and wrists regularly
- Stack, reach, and load items above head height
- Work a ten-hour shift, if required
- Bend, crouch, and crawl to perform job duties frequently
- Understand hazardous communication and safety information
- Monitor quality of work through visual inspection, if required
- Understand directions for machine operation
- Basic computer skills to log information as needed
Requirements:
Experienced Operators & Coaches:
- 5+ years of experience leading teams in retail, service, or restaurant environments
- Skilled in recruiting, training, and building high-performing teams
- Strong track record of achieving sales goals and delivering on KPIs
Hands-On Leaders:
- Willing to work side-by-side with your team daily
- Able to multitask, prioritize, and stay calm under pressure
- Thrive in a high-volume environment (up to 2,000 cars per day)
People-Focused & Performance-Driven:
- Passionate about helping others succeed
- Committed to creating a clean, organized, customer-first culture
- Take ownership like it's your name on the building
What We Offer:
- Competitive salary with performance-based bonuses
- Paid vacations and holidays
- Medical, dental, and vision insurance
- 401(k) plan
- College education assistance
- Profit sharing
- A company culture that values hustle, promotes from within, and supports leaders at every level
Drive & Shine Difference: We believe in leading from the front, creating opportunity through service, and building teams that feel like family. As a Captain, you don't just run a store you set the tone, build the culture, and drive the success of your location.
Drive & Shine, LLC is an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
Sprachkenntnisse
- English
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