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Retail ManagerNittany Energy • State College, Pennsylvania, United States
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Retail Manager

Nittany Energy
  • US
    State College, Pennsylvania, United States
  • US
    State College, Pennsylvania, United States
Jetzt Bewerben

Über

Retail Manager

Store Manager Job Description and Requirements

Job Related Duties: A Store Manager reports to the Supervisor/General Manager of Store Operations and his/her responsibilities include, but are not limited to the following:

  • Flexibility to work on-call and as needed to accommodate operational and scheduling needs.
  • Day-to-day store operations, including scheduling, training, and supervising employees and assistant managers.
  • The Store Manager is responsible for the store profits, and all controllable expenses; including labor, inventory levels, as well as cash and inventory shortages.
  • Self-motivated, dependable and able to work effectively in a fast-paced environment while maintaining 100% total customer focus.
  • Supervising and directing the activities of employees.
  • Ensuring excellent customer service.
  • Recruiting, training and development of employees.
  • Motivate, encourage, and challenge store clerks.
  • Promote and resolve customer complaints in a timely and professional manner.
  • Implement and enforce established daily operating procedures to ensure the store is clean, adequately stocked, organized, and well kept.
  • Ensure all merchandise is stocked and displays are appealing to guests, priced correctly, and displayed in a safe manner.
  • Maintain quality brand image standards as pass evaluations.
  • Supervise and discipline all store employees (and Assistant Manager) according to company policy.
  • Monitoring compliance with company policies and procedures.
  • Maximizing sales and profitability.
  • Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
  • Complete daily paperwork and computer entry in a timely manner as established by management.
  • Monitor cash overages/shortages, inventory shrinkage, and drive-offs daily.
  • Conduct store meetings as needed with employees.
  • Have the physical ability to perform all duties of a store clerk regularly.
  • Implement monthly promotions, vendor policies and procedures and ensure all POS advertising/signage is properly posted in a timely manner.
  • Communicate and perform price change request, mark downs/ups as requested by the Operations Manager. Communicate any issues with merchandise pricing with Price Book Administrator.
  • Creating positive store culture by treating employees fairly and with respect.
  • Monitoring and enforcing all safety and security policies and procedures and reporting any and all unsafe conditions.
  • Conduct regular Safety and Security Meetings and document with employees attending signatures.
  • Report and process all employee and customer incidents/accidents following company procedures.
  • Ability to work varied hours/days as business dictates.

Physical Requirements:

  • Must be able to stand for extended periods of time.
  • Lift, bend, twist, squat, reach overhead, climb ladders, enter and work in cold climate (coolers and freezers) for up to 15 minutes.
  • Prepare food such as pizza, subs, or any other food service provided at the location.
  • Tolerate the smell of gasoline fumes and cleaning products.
  • Effectively lift and move a fire extinguisher, if necessary, to where it may be needed.
  • Have sufficient visual ability to check forms of identification.
  • Ability to read, count and write to accurately complete all documentation.
  • Ability to freely access all areas of the store including selling floor, stock area, and register area.
  • Ability to operate and use all equipment necessary to run the store.
  • Ability to climb ladders.
  • Ability to move or handle merchandise throughout the store generally weighing 0-50 pounds.

Skills:

  • Basic knowledge of computer applications (Excel, Word, etc.)
  • Excellent interpersonal skills.
  • Strong leadership and managerial skills.
  • Strong team building and communication skills, including ability to communicate verbally to both large and small groups of employees.
  • Strong analytical skills.
  • Strong understanding and commitment to Nittany MinitMart's corporate mission, vision, and total customer focus.
  • Ability to prioritize tasks and delegate effectively.
  • Ability to handle difficult situations professionally.
  • Ability to understand all information in the daily reporting of store operations.
Supplemental pay
  • Bonus pay
Benefits
  • Paid time off
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • 401(k)
  • Referral program
  • Employee discount
  • Profit sharing

Nittany Energy - Corner #214 106 N Atherton St, State College, PA 16801, USA

  • State College, Pennsylvania, United States

Sprachkenntnisse

  • English
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