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Manager/Associate Director of Salesforce Administration & Business IntelligenceZetaschools • New York, New York, United States
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Manager/Associate Director of Salesforce Administration & Business Intelligence

Zetaschools
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Jetzt Bewerben

Über

Manager/Associate Director of Salesforce Administration & Business Intelligence Our Network office is located at 401 W. 218th St., New York, NY 10034. The team follows a hybrid work schedule: in‑person on Tuesdays and Thursdays, optional remote days on Mondays, Wednesdays, and Fridays based on scope of work.
About the Role To achieve our vision, we are searching for a
Manager/Associate Director of Salesforce Administration & Business Intelligence
with a Bachelor’s degree in Information Systems, Business Administration, or a related field, and at least 2 years of Salesforce administration experience. The role requires a proven record of improving processes, driving user adoption, and managing CRM systems in complex organizations. It is ideal for someone who thrives at the intersection of Salesforce administration, technical project management, and systems analysis, and who can independently drive cross‑functional initiatives from conception through execution.
Qualifications The ideal candidate is a strong project manager and systems thinker who can balance multiple priorities in a fast‑paced environment. They bring strong analytical and communication skills, experience managing data and integrations, and a deep understanding of Salesforce best practices and functionality, including workflows, custom objects, formula fields, reporting, dashboards, and automation tools.
Education Cloud, Experience Cloud, Marketing Cloud, Data Cloud, and/or Developer experience
Experience with Microsoft SQL or other database management
Experience with Power BI or similar business intelligence and data visualization tools
Experience supporting K-12 education processes
Responsibilities
Serve as the primary system administrator for the Salesforce environment, leading the ongoing deployment of the platform including maintenance, support, optimization, and long‑term development
Manage day‑to‑day platform administration, including user account maintenance, permissions, workflows, reports and dashboards, custom objects and fields, automations, system audits, upgrades, and data integrity
Partner closely with stakeholders across Outreach & Enrollment, Marketing, Operational Excellence, and IT to identify, develop, and implement Salesforce solutions that improve efficiency and user adoption
Design, build, and maintain dashboards and reports using tools such as Power BI to support deep‑dive analysis, operational insights, and custom reporting
Build and maintain data sources and system connections to support business intelligence infrastructure
Troubleshoot reporting issues and ensure the ongoing accuracy and integrity of Salesforce and reporting data sources
Oversee Salesforce integrations, data feeds, and cross‑functional system impacts while supporting change management and development processes alongside internal teams and external vendors
Train and support Salesforce users across the organization, helping to build Salesforce fluency and operational excellence across teams
Wear multiple hats as part of a lean scale‑up team, supporting the work of others on the team and taking on new projects and tasks as needed
Compensation & Benefits The salary range for this position is between $90,000 and $125,000, with new hires brought in at or near the start of the range depending on relevant experience and internal equity. Compensation is based on our salary scales. This position is eligible to receive an annual discretionary, merit‑based performance bonus.
Comprehensive and affordable medical, dental, and vision plans
Flexible spending accounts for eligible medical purchases and commuter expenses
403(b) retirement plan with matching contributions
Competitive compensation
Monthly stipend for wellness and lifestyle expenses (gym memberships, salon appointments, concerts)
4 live therapy sessions per month through Talkspace and free Headspace subscription
MacBook Air and specified monthly reimbursement for mobile phone use
Fully stocked teacher workrooms with snacks and Nespresso machine
Zeta swag, team outings, and NYC’s finest sweet treats
Clear pathway to professional growth
Consistent feedback and support from managers and teammates
Community Circle practice to build and strengthen our sense of team
Interactive Mindfulness and DEIJ programming
Application Equity is at the heart of our mission. We have a deep commitment to pursuing diversity and striving for equity. Zeta is an equal opportunity employer. Candidates of all backgrounds are encouraged to apply. Work authorization is required (candidate must have permanent authorization to work in the U.S.).
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  • New York, New York, United States

Sprachkenntnisse

  • English
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