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Meta Merchandising and Support Representative
- Boise, Idaho, United States
- Boise, Idaho, United States
Über
Power Retail Success as a Part-Time Meta Merchandising and Support Representative!
Position Territory: Boise, ID
The Meta Merchandising and Support Representative is a hybrid role responsible for delivering high-quality in-store merchandising execution while also supporting remote L2 support center operations and quality control initiatives.
This position dedicates approximately 70% of time to in-store merchandising execution within assigned retail locations. The remaining 30% is performed remotely from a home office, supporting troubleshooting, case management, and quality control activities.
Schedule and Key Responsibilities:
- 20-24 hours per week; Tuesdays and Fridays required in-store at assigned retail locations. Mondays, Wednesdays and Thursdays; work remotely as Support Representative.
- Execute merchandising and display maintenance for Meta products.
- Ensure displays are functional, powered, priced and compliant
- Install, troubleshoot, and maintain displays
- Validate inventory and maintain presentation standards
- Conduct store visits including audits and signage updates
- Build relationships with retail teams
- Complete reporting and photo submissions
- Provide remote troubleshooting support
- Respond to inquiries via phone and email
- Own issue resolution and documentation
- Perform quality control audits
- Support surveys, instructions, and materials planning
- Monitor parts and communicate trends
- Merchandising projects start at $18.00 per hour.
- W2 employment includes bi-weekly pay schedule and direct deposit
- Retirement savings - consider our 401(k)-retirement savings plan option with company match
- Travel reimbursement - store-to-store drive time and mileage assistance
- Company provided laptop and monthly internet phone stipend
- Training - paid training is provided to prepare you for program success
- Time off: paid time off and paid holidays are part of the deal - Take a break and recharge!
- Electronics Merchandising Specialist experience or equivalent
- Demonstrated customer service aptitude with a focus on follow-up and achieving complete resolution
- Ability to troubleshoot complex functional displays, determine root-cause problems, and provide solutions
- Excellent verbal and written communication skills
- Proven time management and organization skills
- Proficient in Microsoft Office
- Willingness and ability to work in field and remotely
- Travel as needed by vehicle
- Use a computer, phone and other standard office equipment
- Mobile and able to sit/stand for 8 (eight) hours
- Able to lift up to 30 lbs.
- Basic understanding and ability to use power and hand-held tools
We are an equal employment opportunity employer.
#METAAPP
Sprachkenntnisse
- English
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