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Business Analytics Manager - Marketing & Customer AnalyticsPNC Financial Services Group • Wilmington, North Carolina, United States
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Business Analytics Manager - Marketing & Customer Analytics

PNC Financial Services Group
  • US
    Wilmington, North Carolina, United States
  • US
    Wilmington, North Carolina, United States
Jetzt Bewerben

Über

Position Overview PNC’s Business Analytics Manager will operate and drive the Marketing Communications Data Domain within the Data, Modeling & Analytics Marketing & Customer Analytics organization. The role is based in Pittsburgh, Philadelphia, Wilmington, Cleveland and Tysons Corner. Role Overview The Manager will lead the team responsible for ensuring year‑end go‑live readiness, defining the data universe, establishing governance rules, implementing controls, and building a sustainable governance model in partnership with marketing, technology, and risk functions. Key Responsibilities Lead a team of analysts to set up and achieve go‑live readiness for the Marketing Communications Data Domain. Define and maintain the domain data universe, including scope, ownership, critical data elements, and supporting standards. Establish governance rules for applications, systems of records, data usage, and related processes. Implement and maintain required controls in partnership with Risk, Data Domain Management, and control owners. Drive standards for metadata, documentation, issue management, and process consistency. Partner across Marketing, Product, Technology, Analytics, and Risk to align requirements, resolve issues, and support domain adoption. Translate business and control requirements into clear plans, milestones, and stakeholder updates. Lead team operations supporting governance, documentation, workflow management, and execution discipline. Manage BAU/ad‑hoc data pipelines and transition into the production environment within the Data Domain. Preferred Skills and Experience 5+ years in data management, data governance, data engineering, or related field. 3+ years of leadership experience managing cross‑functional work and driving execution. Experience leading governance, controls, or data operating model initiatives in a regulated environment. Strong understanding of data governance, metadata, lineage, controls, issue management, and data quality practices. Experience with enterprise governance processes and domain‑based data management concepts. Familiarity with workflow, documentation, controls, and collaboration tools such as Jira, Confluence, Archer, GitHub/Co‑Pilot, Python, and SharePoint. Strong communication, stakeholder management, and structured problem‑solving skills. Benefits PNC offers a comprehensive benefits package that may include medical, dental, vision, life insurance, disability protection, 401(k) with match, pension, stock purchase plans, dependent care reimbursement, adoption support, educational assistance, wellness program, and paid time off. The specifics of benefits are available to eligible employees. Equal Employment Opportunity PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other protected categories. This position is subject to the requirements of Section 19 of the Federal Deposit Insurance Act and other applicable regulations. Disability Accommodations If an accommodation is required to participate in the application process, please contact AccommodationRequest@pnc.com or call 877‑968‑7762 and say "Workday". All information provided will be kept confidential and used only to provide reasonable accommodations.
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  • Wilmington, North Carolina, United States

Sprachkenntnisse

  • English
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