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Internet Sales/ BDC
- Morrow, Georgia, United States
- Morrow, Georgia, United States
Über
In this role, you will be the link between the buyer and their future vehicle. You will assist the customer with questions regarding the company, perspective vehicles, and their ability to purchase. You will learn about all of the newest vehicles and technologies on the market. We have an in‑house Training team dedicated to your success; offering online and in‑store training programs with our manufacturers.
Why Toyota South Atlanta? Ready to start a career in the automotive industry? We're ready to invest in you!
This is a great opportunity with hands on training and dedication from our leadership team. Our team focuses on customer needs & the newest technology – not prices. We are one of the top selling Toyota dealerships in the Southeast & our truck department is growing quickly. We offer a very clear path for growth within our organization, with defined & attainable goals every step of the way. Our employees work together towards a common goal to offer the best service in the industry.
Being a 4‑time consecutive winner of the leading dealership Consumer Choice Award, we uphold all our employees to a steadfast level of customer service and are willing to invest in your career to get you where you want to be.
WE OFFER
Work /life balance
Work with the latest technology
401(k)
Paid vacation
Health, dental, vision insurance
Life insurance
Disability insurance
Employee purchase and service discounts
Discounts on Verizon and Sprint wireless
Responsibilities
Answer customer calls and establish follows‑up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, phone and live chat scripts and templates
Provide customers with initial product information & direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no‑show
Participate in team & process development sessions - keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
Qualifications
At least one previous role based in strong customer service experience
Team player attitude
Prompt and courteous
Enthusiastic personality
Must have strong computer skills
Willing to submit to a pre‑employment background check & drug screen
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Sprachkenntnisse
- English
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