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Beverage & Bar Manager
- Westlake Village, California, United States
- Westlake Village, California, United States
Über
Four Seasons Hotel Westlake Village is seeking an experienced Beverage Manager to develop and implement a beverage program that aligns with the hotel's outlet's overall brand and vision. This role involves training and educating restaurant staff to ensure they have a thorough understanding of the hotel's beverage offerings. Ideal candidates will have a strong background in beverage management and a passion for delivering exceptional guest experiences.
What you will do:
- Staff Training and Education: Develop and implement a comprehensive training plan focused on beverage offerings, including cocktails, spirits, and wine, to enhance staff knowledge and service quality.
- Performance Tracking: Monitor server performance metrics such as average beverage sales per guest, items sold per guest, and overall sales effectiveness.
- Menu Development: Create and regularly update beverage menus for hotel bars, restaurants, and in-room dining to ensure a diverse and appealing selection.
- Inventory Management: Effectively manage beverage inventories and cellar, ensuring optimal stock levels and minimizing dead stock.
- Cost Control: Oversee beverage cost management and contribution margins to maximize profitability.
- Program Compliance: Ensure adherence to the core beverage program across all hotel outlets and maintain high standards.
- Cocktail Innovation: Design and develop new cocktails and special drink offerings to enhance guest experiences.
- Guest Engagement: Create unique beverage experiences for hotel guests, fostering memorable interactions.
- Wine Dinner Program: Continue to expand and refine the wine dinner program, promoting wine pairings and enhancing the dining experience.
- Beverage Sales Promotion: Drive beverage sales through staff education initiatives and tasting events to increase product knowledge and customer engagement.
- Management Support: Actively contribute to the management team and provide coverage for management shifts as needed.
- Banquet Participation: Participate in banquet menu tastings to assist in upselling wine selections for groups and weddings.
What you bring:
- College education preferred
- Previous Hotel, Banquet, or Conference Services an asset
- Excellent reading, writing & oral proficiency in the English language
- Persuasive verbal and written sales instincts and rapport-building skills
- Capacity to translate customer needs and prioritizing these needs through the inquiry process with sensitivity to client engagement and participation
- Successful candidate must possess legal work authorization in the United States
What we offer:
- Salary Range: $82,000 - $92,000
- Company Match 401K Plan
- Complimentary stays at Four Seasons Worldwide
- Complimentary meals in our Wellness Caf
- Laundered Employee Uniform
- Employee Assistance Program
- Investment in your Wellbeing
- Life Insurance
- Complimentary on-site parking
- Training programs, tuition reimbursement
- Growth & Development opportunities
Schedule & Hours:
- Full time position
- Open availability is required
Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Sprachkenntnisse
- English
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