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Sales, Marketing & Customer Service Administrative Assistant
PWSNorco
About Us Group-A Engineering (est. 1995) specializes in designing performance parts for the Automotive, Motorcycle, and Powersports industries. Our brands include Skunk2 Racing, Kraftwerks Performance
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Sales, Marketing & Customer Service Administrative Assistant
- Norco, California, United States
- Norco, California, United States
Über
Qualifications
Quick learner and team player
Effective written and verbal communication skills
Organized and comfortable with multi-tasking
Proficient in MS Office (ie: Word, Excel, Outlook)
Tech‑savvy; able to quickly learn marketing tools (social media, CRM, ERP)
Ability to work independently or as part of a team
Accountability and commitment to generating results
Automotive or power sports industry knowledge strongly preferred
Customer service or sales support experience a plus
Key Responsibilities Customer Service & Sales Support
Respond to customer inquiries via email, phone, and social media DMs
Support dealers and customers with orders, shipping ETAs, availability, and product details
Process orders, manage accounts, and perform data entry
Provide basic technical support (training provided)
Troubleshoot issues, escalate issues, and handle warranty claims
Have a basic understanding of Automotive or Powersport Industries / mechanically inclined
Marketing & Administrative Support
Create, schedule, and manage social media content and engagement
Communicate with sponsored drivers, influencers, and partners
Maintain website content, including products, descriptions, and banners
Perform reporting, data entry, and general administrative tasks
Support promotions, campaigns, and special projects as assigned
Additional Requirements
Full‑time, on‑site position in Norco, CA
Flexibility for travel and occasional overtime
Ability to work in a fast‑paced environment
What We Offer
Medical, Dental, Vision, Retirement, Paid Time Off
A collaborative, passionate team culture
Opportunities to expand your skills and advance within the company
How to Apply Please submit your resume and a brief cover letter detailing your experience and interest in the role to marketing@group-a-eng.com with the subject line: “Customer Service Application – Group-A 2026.”
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Sprachkenntnisse
- English
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