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Sr Lead Network EngineerAT&T • New York, New York, United States
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Sr Lead Network Engineer

AT&T
  • US
    New York, New York, United States
  • US
    New York, New York, United States
Jetzt Bewerben

Über

Role Overview The Senior Lead Network Engineer is an experienced technical leader responsible for ensuring the reliability, scalability, and operational excellence of enterprise network platforms. This role is primarily focused on Element Management System (EMS) testing and Tier 4 Operations Support, serving as the highest escalation point for complex network issues and platform-level incidents.
Work Location: US Remote
Main Responsibilities EMS Testing
Lead and execute comprehensive EMS testing across network platforms, including functional, integration, regression, performance, and resilience testing.
Validate EMS interoperability with network devices, northbound systems, monitoring tools, and automation frameworks.
Develop, maintain, and enhance EMS test plans, evaluate test cases, and validate criteria aligned with architectural standards and operational requirements.
Identify defects, gaps, and risks within EMS platforms and partner with engineering, architecture, and vendors to drive resolution.
Ensure operational readiness of EMS solutions prior to production deployment, including failover scenarios, scalability, and alerting accuracy.
Tier 4 Operational Support
Serve as the Tier 4 escalation point for complex, high-impact network, and EMS-related incidents.
Lead deep‑dives root cause analysis (RCA) efforts for critical outages, chronic issues, and systemic failures.
Provide advanced troubleshooting across network hardware, software, EMS platforms, and integrated systems.
Recommend and implement permanent corrective actions to prevent recurrence of critical incidents.
Function as a technical authority during major incident calls and post-incident reviews.
Architecture, Engineering, and Technology Support Collaboration
Partner with Network Architecture to review designs and provide operational and test‑readiness feedback.
Support Engineering teams during solution build and deployment by validating EMS behavior and operational workflows.
Evaluate innovative technologies, tools, and platforms from an operational, testability, and supportability perspective.
Influence architectural and engineering decisions by sharing insights gained from EMS testing and Tier 4 operations.
Process Improvement and Leadership
Establish and improve EMS testing methodologies, standards, and best practices.
Mentor and guide senior and mid‑level engineers in advanced troubleshooting and operational excellence.
Identify opportunities for automation, monitoring improvements, and proactive fault detection.
Contribute documentation, runbooks, and operational procedures for complex network environments.
Project Management
Manage network projects, set priorities, prepare cost/benefit analyses, and use modeling and planning methodologies to develop strategic roadmaps.
Core Competencies
Expert‑level capability in EMS testing, including functional, integration, regression, performance, and resilience validation.
Proven Tier 4 operations support expertise, serving as the highest escalation point for complex EMS, network, and platform incidents.
Direct experience deploying, instantiating, and operating EMS platforms in cloud environments, with strong understanding of underlying infrastructure dependencies.
Advanced troubleshooting skills across cloud‑hosted EMS architectures, including availability, scalability, performance, and failure scenarios.
Strong expertise in northbound API integrations, including RESTful APIs, authentication, data models, and integrations with OSS/BSS, automation, and monitoring systems.
Ability to validate EMS API behavior, data integrity, and performance under normal and degraded conditions.
Deep root cause analysis (RCA) skills focused on systemic issue resolution and long‑term operational resilience.
Education
Bachelor’s degree (BS/BA) in Engineering, Information Systems, or related field desired.
Equivalent professional experience may be considered in lieu of a degree.
Experience Required Experience
7+ years in network engineering, architecture, or infrastructure‑focused roles.
Experience supporting large‑scale, mission‑critical network environments.
Proven experience providing Tier 4 operational support and leading complex incident resolution.
Direct experience testing, validating, and supporting EMS or network management platforms.
Preferred Experience
Experience working within Architecture, Engineering, and Technology Support organizations.
Experience with automation frameworks, scripting, or APIs related to network management.
Exposure to vendor engagement, solution validation, and technology evaluations.
Experience in environments that require high availability, scalability, and operational rigor.
Compensation This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience, and other relevant factors.
Forged Fiber offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional, and financial wellbeing.
Equal Employment Opportunities It is the policy of Forged Fiber to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. In addition, Forged Fiber will provide reasonable accommodations for qualified individuals with disabilities, and is a fair change employer and does not initiate a background check until after an offer is made.
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  • New York, New York, United States

Sprachkenntnisse

  • English
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