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Technical Aftersales Coördinator
- Kapellen, Antwerp, Belgium
- Kapellen, Antwerp, Belgium
Über
Dit bedrijf is actief in het ontwerpen, bouwen en installeren van procesinstallaties en material handling oplossingen in de chemische en voedingssector wereldwijd. Hun projecten kunnen een doorlooptijd hebben van 1 tot 2 jaar en kunnen tot 20 miljoen euro bedragen. Verder maakt dit bedrijf deel uit van een grote internationale groep. Toch heerst er binnen het bedrijf een gemoedelijke sfeer waar je je collega's kent en er ruimte is voor je persoonlijke ontwikkeling. Het hoofdkantoor is gelegen in Kapellen, in het Noorden van Antwerpen. Daarnaast hebben zij nog filialen in Thailand & Amerika.
FunctieIn de rol van Technical Aftersales Coördinator combineer je je technische kennis met een klantgerichte benadering en ben jij de expert die klanten adviseert over kritische componenten, zoals reserveonderdelen, en zorgt voor een uitstekende aftersales service.
- Adviseren van klanten over de selectie van de juiste kritische componenten (bijvoorbeeld reserveonderdelen).
- Coördineren, plannen en organiseren van interventies, onderhoud en technische ondersteuning voor klanten.
- Proactief plannen van inspecties van bestaande installaties.
- Adviseren van klanten over geschikte trainingen en coördineren van de uitvoering hiervan door de specialists van de afdeling.
- Bieden van een volledige aftersales service samen met je collega’s en zorgen voor de administratieve opvolging van alle processen.
- Een hoger technische opleiding (Bachelor of Master) of gelijkwaardige ervaring.
- Brede technische interesse, zowel praktisch als theoretisch, met een algemene interesse in procesengineering.
- Ervaring en/of kennis van procesengineering is een groot pluspunt.
- Sterke communicatieve vaardigheden en vloeiend in Nederlands en Engels. Kennis van Frans of Duits is een pluspunt.
- Commerciële instelling met inzicht in de behoeften en verwachtingen van de klant, waarbij je optreedt als partner.
- Sterke organisatorische vaardigheden, met het vermogen om het overzicht te bewaren en zowel zelfstandig als in teamverband te werken.
- Vast contract van onbepaalde duur
- Loon conform naar kennis, ervaring & diploma, aangevuld met extralegale voordelen.
- Een afwisselende technische functie binnen een dynamisch bedrijf.
- De kans om jezelf verder te ontwikkelen en actief bij te dragen aan de aftersales dienstverlening.
- Werken in een collegiaal en ondersteunend team.
Sprachkenntnisse
- English
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