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Assistant Sales Manager/Floor Manager
- Fishers, Indiana, United States
- Fishers, Indiana, United States
Über
Position Summary The Assistant Sales Manager / Floor Manager supports the Sales Manager in leading a high-performing motorcycle sales team, maximizing dealership profitability, and delivering an exceptional Harley-Davidson customer experience.
This role oversees daily showroom operations, coaches sales associates, supports customers through the buying process, and drives sales performance within a fast-paced powersports dealership environment.
The ideal candidate brings strong sales leadership experience, motorcycle or powersports knowledge, excellent communication skills, and a passion for the Harley-Davidson lifestyle.
What You'll Do: Oversee daily showroom operations and maintain a high-energy, customer-focused sales environment
Lead, coach, and motivate Sales Associates (FIT Specialists) to achieve individual and dealership sales goals
Monitor sales performance, customer traffic, and follow-up activity to drive results
Conduct daily sales meetings, goal reviews, and product training
Support sales associates with customer interactions, negotiations, and closing deals
Handle escalated customer concerns with professionalism and urgency
Partner with leadership to execute sales strategies and improve processes
Track KPIs, inventory levels, aging units, and revenue opportunities
Collaborate cross-functionally to deliver an exceptional dealership experience
Train and onboard new FIT Specialists
Maintain expert knowledge of motorcycles, MotorClothes/accessories, and financing options
Who You Are
A strong leader who builds high-performing teams, fosters accountability, and drives a positive culture
An effective sales coach with a results-driven mindset who develops talent and consistently delivers performance
A skilled communicator and negotiator who influences outcomes and builds trust at all levels
Experienced in building and maintaining lasting customer relationships
A proactive problem-solver who tackles challenges with confidence
Passionate about the Harley-Davidson brand and lifestyle
Your Qualifications
3+ years of sales experience in Harley-Davidson or Powersports
Previous leadership or supervisory experience in a sales setting
Proven ability to close deals and negotiate effectively Strong customer service and relationship-building skills
Highly organized with the ability to multitask in a fast-paced environment
Experience using CRM systems to manage leads and follow-up
Professional communication and presentation skill
Availability to work weekends and dealership hours
Preferred Qualifications
Motorcycle rider with an active endorsement
Knowledge of financing and F&I processes
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Sprachkenntnisse
- English
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