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Float Sales & Service Representative (Bank Teller)
First Citizens BankUnited States
First Citizens Sales And Service RepresentativeAre you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for
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Sales & Service Representative (Teller)
First Citizens BankUnited StatesOverviewAre you a people? person Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other custo
Sales & Service Representative (Bank Teller)
First Citizens BankUnited StatesSales And Service RepresentativeAre you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing tran
Sales & Service Representative (Bank Teller)
First Citizens BankUnited StatesOverviewAre you a people person Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other custom
Bank Sales and Service Representative (Teller)
First Citizens BankUnited StatesFirst Citizens PersonAre you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions an
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Float Sales & Service Representative (Bank Teller)
- United States
- United States
Über
Are you a people person? Be a First Citizens person. Join our branch team and make a difference. The Sales and Service Representative is responsible for processing transactions and other customer service requests in the branch. Facilitates customer awareness and education of bank capabilities, tools, and resources. Supports the sales efforts of a branch team by identifying and referring sales opportunities to the appropriate bank partner. The successful candidate will demonstrate: Communication skills - interpersonal: Comfortable and confident with proactively engaging in conversation Customer service skills: Demonstrates professionalism and empathy in customer interactions Adaptability: Has the ability to learn and adapt quickly to new information and technology Teamwork: Strives to build strong working relationships with those on their team as well as cross-functional relationships Flexibility: Capable of handling multiple demands and can readily shift priorities to ensure work is done efficiently Agility: Able to process information and move quickly through problem resolution Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Gas mileage will be reimbursed. Responsibilities: Service standards - foster collaborative partnerships that deliver value for customers, prospects and colleagues. Initiate conversation to uncover sales or referral opportunities. Listen attentively and ask insightful questions to understand customer needs and preferences; and take prompt actions to address immediate needs. Proactively look for ways to optimize performance by seeking coaching, supporting Bank initiatives and leveraging tools to enhance activities. Operations and administration - comply with all regulations, bank policies, procedures and delegated authorities to manage risk related to credit, operational, reputational, regulatory and legal aspects of personal interactions, customer transactions and financial exposures. Complete required training by established deadlines. Perform general office management duties as assigned to ensure operational efficiency. Associates in roles defined to take deposits are accountable for transaction accuracy and operational efficiency of that function. The results may include an accountability for individual contribution as well as team performance. Qualifications: High School Diploma or GED and experience of 6 months in customer service Preferred area of experience: Sales or banking License or certification type: Must possess a valid driver's license. Position requires frequent driving to other offices, bank customers, etc. Bank car not provided. Gas mileage will be reimbursed. Skill(s): Financial literacy, knowledge of retail banking products and services
Sprachkenntnisse
- English
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