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Catering Duty ManagerColchester United Football Club • Colchester, England, United Kingdom
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Catering Duty Manager

Colchester United Football Club
  • GB
    Colchester, England, United Kingdom
  • GB
    Colchester, England, United Kingdom
Jetzt Bewerben

Über

Job Description:

Are you ready to be part of and lead a dynamic catering team to new heights? As our Catering Duty Manager, you will play a pivotal role in ensuring the seamless operation of our catering department. Your main focus will be ensuring top-notch service in the club kiosks and public bars during match days and events.

Key Responsibilities:

  • Work closely with the Head of Catering and Duty Managers to prep stadium kiosks for match day service.
  • Supervise and manage a team of talented colleagues, inspiring them to achieve outstanding results and meet key targets.
  • Monitor and manage staffing levels for each function or match, optimising efficiency and maintaining cost-effectiveness.
  • Ensure all catering areas are well-stocked before matches and events to maximise sales.
  • Minimise stock wastage through effective ordering and allocation.
  • Showcase your versatility by working in various front-of-house areas, supporting the team wherever needed to ensure efficiency and productivity.
  • Coordinate setup for the next event/match, keeping costs low.
  • Gather valuable feedback from customers after each function and collaborate with relevant departments to drive continuous improvement in our catering business.
  • Manage and address any performance issues or shortcomings of front-of-house staff in collaboration with the Head of Catering, promoting a positive and professional work environment.
  • Take responsibility for stock management during matches and events, adhering to established procedures and ensuring accuracy and accountability.
  • Maintain clean and compliant catering areas, upholding our strict Health and Safety standards.
  • As a trusted key holder, oversee stadium opening and closing procedures, occasionally working independently.

Personal Specification:

  • Proven experience in successfully leading, managing, and motivating teams.
  • Flexibility is key be prepared to adapt to varying shift patterns based on the needs of our catering business, including the ability to work longer shifts at short notice.
  • Punctuality and impeccable personal presentation are essential.
  • Passionate about delivering outstanding customer service and creating memorable experiences.
  • Mindful of cost control measures and resource optimisation.
  • Strong awareness of Health and Safety practices.
  • Excellent communication skills to foster positive relationships with colleagues and customers.
  • Exemplify the values of Colchester United Catering Department and serve as an ambassador for our brand.

Join our team as a Duty Manager and contribute to creating memorable experiences for our guests while leading a talented team in a vibrant environment!

Hours of Work:
40 hours per week
  • Colchester, England, United Kingdom

Sprachkenntnisse

  • English
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