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Store Director
- Santa Monica, California, United States
- Santa Monica, California, United States
Über
To continue to co-construct the next chapter and beyond, we are looking for creative, organized and agile talents, who share our passion to perpetually improve all that can be.
Care to imagine what comes next with us? We can't wait to hear from you!
We are seeking the talents of a Store Director to contribute to the next chapter of Szane's journey. The position is based in the Brentwood Country Mart in Santa Monica, CA.
Key Responsibilities
- Represent the Brand by interacting with clients in their shopping experience at the store, by maintaining a high level of customer service, product knowledge and basic operational procedures.
- Manage, train and motivate shop team (assist with hiring and recruitment process)
- Oversee all operational aspects of the shop (retail excellence, visual merchandising, process optimization, inventory logistics, etc.)
- Be accountable for Shop budgets and financial targets while identifying and seizing opportunities for growth.
Driving Business Performance
- Monitor performance to propose commercial action plans to maximize sales + minimize costs
- Monitor operational expenses and responsible for supply management
- Develop open relationships and collaborate transversally with Paris HQ team
Operations
- Follow up on retail excellence programs
- Liaise with internal & external partners to solve issues related but not limited to: deliveries, stock, IT, maintenance, security
- Ensure quality of internal control and inventory management (inventory, cash management, internal procedures)
- Plan and execute store events, off-site activations and partnerships
Team Management
- Coach staff and motivate teams to achieve the best customer service and financial growth
- Conduct full appraisals with direct reports / clear objectives to the retail team
- Participate in recruitment, store organization, team development and general HR needs
Clienteling
- Ensure strong client mindset within the team and obsession for client satisfaction
- Develop deep understanding of client base and support in local initiatives to grow / increase loyalty of local clients
Sprachkenntnisse
- English
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