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Sales and Operations Support SpecialistSlumberland • Dubuque, Iowa, United States
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Sales and Operations Support Specialist

Slumberland
  • US
    Dubuque, Iowa, United States
  • US
    Dubuque, Iowa, United States
Jetzt Bewerben

Über

Slumberland Furniture Sales & Operations Support Specialist

Full-time income average of $57,000 a year with potential earnings up to six-figures! Commission pay structure with guaranteed minimum, commission vs. $15 an hour, with additional $800 monthly salary. Eligible for monthly sales bonus. Since day one, back in 1967, Slumberland Furniture has valued love, dignity, and respect. Being a family-owned company, we are proud to offer a kind, friendly, and supportive atmosphere where we share a common goal. Our goal is to provide an exceptional customer experience and quality furniture for a great price. We are excited and grateful for you to consider a rewarding and lucrative career with Slumberland Furniture!

Sales & Customer Engagement
  • Act as an ambassador of the Slumberland customer experience--prioritizing customer needs at all times.
  • Achieve individual and store sales goals while building lasting relationships with customers.
  • Learn and maintain knowledge of products, services, and promotions to assist customers effectively.
  • Handle customer transactions including financing, refunds, exchanges, and account inquiries.
  • Manage post-sale customer communication and order maintenance to ensure complete satisfaction.
Operational Excellence
  • Answer phones and assist customers or direct calls as needed.
  • Assist with scheduling deliveries, customer pickups, processing sales orders, and managing order flow.
  • Perform merchandise handling including receiving, tagging, moving, staging, and preparing items for delivery or pickup.
  • Monitor and maintain inventory accuracy; report discrepancies and assist in resolutions.
  • Participate in daily opening and closing tasks, including cash balancing.
  • Maintain backroom organization and efficiency following Slumberland standards.
Merchandising & Store Presentation
  • Participate in merchandising efforts, promotional set-ups, and floor changes to maintain a visually appealing sales floor.
  • Maintain store cleanliness and presentation standards, including participation in store events and marketing activities.
Safety & Compliance
  • Adhere to all safety policies and practices, ensuring personal and team safety in daily operations.
  • Safely move and handle furniture, with or without assistance, as required.
  • Demonstrate behaviors aligned with Slumberland's core values.
  • Support store leadership in team initiatives and day-to-day operations.

Sales and Operations Support Specialist Job Benefits

  • Full Benefits Package: Medical, Dental, Vision, and more
  • Up to 3 weeks of paid time off in your first year, plus 24 hours of PTO given on first day
  • 401K Retirement and Profit Sharing
  • Tuition Reimbursement, Training & Career Development, Advancement Opportunities
  • On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it... daily, weekly or whenever a need arises. Access your pay when you need it!
  • Generous Merchandise Discount
  • Potential Franchise Ownership
  • Paid Holidays
  • No-cost mental health and wellbeing support through our Employee Assistance Program
  • Employee referral program

Qualifications:

  • 18+ years of age.
  • High School diploma or GED required; post-secondary education preferred.
  • Basic math and cash handling accuracy.
  • Proficient in using computers, web browsers, and Point-of-Sale (POS) systems.
  • Strong interpersonal, problem-solving, and communication skills.
  • Ability to work independently and as part of a team.
  • Motivated by personal success and continuous learning.
  • Able to stand and walk for extended periods (up to 12 hours).
  • Regularly lift and/or move up to 75 lbs., occasionally up to 200 lbs. with assistance.
  • Available to work required evenings, weekends, and holidays.
  • Exposure to warehouse and sales floor environments, including potential exposure to weather conditions during loading/unloading.
  • Dubuque, Iowa, United States

Sprachkenntnisse

  • English
Hinweis für Nutzer

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