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Learning Design Director K-12 Math
- New York, New York, United States
- New York, New York, United States
Über
Key Responsibilites Learning Experience Innovation & Delivery
Lead end‑to‑end design and prototyping of high‑quality learning solutions (including frameworks, courses, and multimedia), leveraging AI‑driven tools (such as KADAL) and internal collaboration to deliver innovative, data‑informed solutions.
Manage learning design projects and the implementation of scalable team strategies and processes, ensuring alignment with research and thorough documentation.
Performance Measurement & Insights
Track and analyze the Client Success Scorecard and utilize analytics to optimize processes, improve team efficiency, and enhance the overall client experience.
Present performance insights and actionable recommendations to leadership.
Hire, onboard, mentor, and develop a high‑performing in‑house and freelance team, promoting professional development opportunities.
Provide coaching across cross‑functional teams and foster a collaborative, agile, and results‑driven team culture aligned with organizational and client goals.
Thought Leadership & Collaboration
Advocate for best practices in K12 learning solutions, specifically aligning with principles of diversity, equity, inclusion (DEI), and learning accessibility.
Collaborate globally across teams to share insights and drive continuous improvement in solutions and processes.
Presales Strategy & Solutions
Support presales strategy by driving initiatives (proposals, SOWs, estimations) and designing innovative, scalable prototypes aligned with evolving client needs.
Client Advocacy & Strategic Relationship Management
Serve as a primary point of contact for select clients, building trusted relationships with stakeholders to align their needs with organizational capabilities and identify growth opportunities.
Client Success & Retention
Lead seamless, scalable onboarding processes and drive measurable client success through proactive engagement, issue resolution, and solution utilization advocacy.
Monitor client health metrics (such as NPS, CSAT, retention, and revenue growth) and act as a lead or support escalation resource for the PMO and KAM to ensure swift resolution of critical issues.
Required Skills & Experience
Education: Bachelor’s degree required; Master’s in Learning Design, Instructional Design, Educational Leadership, or a related field preferred. Mathematics degree; advanced degree preferred
Experience: 10+ years of progressive leadership experience in K12 education, client success, instructional design, curriculum strategy, or digital content delivery.
Leadership: Demonstrated ability to mentor teams, foster a collaborative culture, and align team performance with business goals.
Communication: Exceptional written, verbal, and presentation skills, with a proven ability to engage executive stakeholders.
Global Mindset: Experience managing onshore/offshore teams and working across global time zones with cultural awareness.
Client Leadership: Proven success managing client relationships and supporting retention efforts, and driving measurable satisfaction.
Innovation & Delivery: Expertise in developing scalable learning solutions leveraging AI tools and modern frameworks for content and curriculum design.
Technical Proficiency: Experience with Learning Management Systems, content tools, project management platforms, and virtual collaboration tools (e.g., Zoom, Google Suite).
Work Conditions & Travel
Remote‑based role; preference for candidates in Eastern or Central U.S. time zones.
Up to 15% travel , including domestic and global client visits.
If you are a results‑driven leader passionate about education, technology, and client success, we invite you to join us in shaping the future of K12 learning.
About LearningMate LearningMate is a Straive group company that focuses on the needs of next‑generation learners. For over two decades, the company has built a strong foundation of learning design, progressive technology, digital media, and engineering solutions to connect today’s learners, educators, administrators, policymakers, and content creators with the information, tools, and solutions they need to succeed. LearningMate serves a global clientele, including education publishers, EdTech companies, K‑20 schools, universities, government agencies, non‑profits, corporate learning departments, and education consortia.
Learn more at www.learningmate.com.
LearningMate is an equal opportunity employer.
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Sprachkenntnisse
- English
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