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Associate Sales ConsultantToll Brothers • Spartanburg, South Carolina, United States
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Associate Sales Consultant

Toll Brothers
  • US
    Spartanburg, South Carolina, United States
  • US
    Spartanburg, South Carolina, United States
Jetzt Bewerben

Über

Associate Sales Consultant This position will be on‑site 5 days per week.
The Associate Sales Consultant is working in a training capacity to become a Sales Consultant. Responsible for assisting to achieve all community sales goals. This includes but is not limited to the following: generating traffic numbers, agreement of sales, customer satisfaction and serving as a point of contact to deliver a luxury customer experience from a customer’s first visit through move‑in.
Primary Responsibilities
Generate Traffic
Assist in maintaining online presence with updated information for assigned community such as Tollbrothers.com, MLS, etc.
Support the Online and Onsite Sales teams to help drive internet lead conversion
Build and leverage relationships with Real Estate Agents
Conduct regular prospecting and appointment setting activities
Coordinate with the marketing team to plan traffic generating activities
Drives Results
Learn how to manage the supply of quick delivery homes in the community
Complete competitive analysis on products, features, neighborhoods, and amenities
Monitor community and model home appearance to achieve White Glove Checklist standards
Demonstrate model home, community/floorplan features and homesites to customers
Utilize core applications such as Salesforce, Pivotal, Microsoft Office applications, E1, etc. to complete business needs and update our customer information
Provide assistance to prepare and present paperwork including real estate related documents to customers purchasing a new Toll Brothers home
Attend and participate in all sales meetings
Customer Service
Provide customers an exceptional experience who visit the sales center, building relationships and learning about the customer’s story
Partner with the design studio team to meet business objectives and enhance the customer experience
Assist in facilitating mortgage process with TBI Mortgage, which can include:
On the front end, ensuring buyer makes application with TBIM and receives commitment letter.
On the back end, working with customer’s lender to ensure loan is on track to settle, providing documentation, creating and providing comps to lender's appraiser
Assist with facilitating the weekly communication processes with post‑sale customers
Deliver Tiffany closing gift to homeowner’s new home
Does this describe you?
Customer Service: gain an understanding of the customer to learn how to create win‑win solutions
Selling: interested in developing sales techniques to generate leads and gain customer commitment
Collaboration: ability to work with internal partners (Online Sales and Construction) across multiple departments to serve the customer and generate sales
Negotiation: develop the ability to effectively explore alternatives, influence and persuade the other party to achieve acceptance and commitment
Communication: when speaking and writing, uses appropriate grammar, organizes ideas clearly, and articulates ideas concisely with ease
Coachable: willingness to be mentored and take on additional responsibilities outside the scope of your job duties
Do you have these qualifications?
Essential:
Real Estate license is required in some states
Weekend availability is required
Maintains a full‑time, 5‑day work week
Self‑starter, motivated to learn through mentorship
Preferred:
Bachelor’s degree
1+ years sales and/or customer service experience
Compensation and Benefits We offer an excellent compensation and benefits package, including comprehensive medical/dental, 401(k) with a company match, discounted stock purchase, discounts on mortgages, homes, appliances, and much more!
Equal Employment Opportunity Toll Brothers is committed to ensuring equal employment opportunity. All employment decisions, policies, and practices are in accordance with applicable federal, state, and local anti‑discrimination laws. Toll Brothers will not engage in or tolerate unlawful discrimination (including any form of unlawful harassment) on account of a person's sex (including pregnancy), age, race, color, religion, national origin, ancestry, citizenship, physical or mental disability, sexual orientation, gender nonconformity, status as a transgender individual, gender identity, genetic information, marital status, family responsibility, armed services, or any other status protected by law.
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  • Spartanburg, South Carolina, United States

Sprachkenntnisse

  • English
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