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Enterprise Applications Developer I-III/Enterprise Applications Systems Engineer I-IIIAngelo State University • San Angelo, Texas, United States
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Enterprise Applications Developer I-III/Enterprise Applications Systems Engineer I-III

Angelo State University
  • US
    San Angelo, Texas, United States
  • US
    San Angelo, Texas, United States
Jetzt Bewerben

Über

Enterprise Applications Developer I-III / Enterprise Applications Systems Engineer I-III Job Title
Enterprise Applications Developer I-III / Enterprise Applications Systems Engineer I-III
Position Numbers
997638, 997884, 999819
Department
Information Technology
Salary
$60,000 - $85,000 (depending on qualifications)
Remote
No
Job Summary Under general direction, responsible for the support, integration, automation, and continuous improvement of the University’s technology services and operational processes. Provides application support and system augmentation through configuration, scripting, and integration to improve service reliability, availability, and customer experience. Collaborates with technical peers, vendors, and leadership to anticipate issues, resolve system problems, and deliver scalable, highly available solutions in support of campus operations.
Job titles of Enterprise Applications Developer I-III or Enterprise Applications Systems Engineer I-III, along with salary, will depend on the applicant’s qualifications.
Responsibilities
Assist in the support, configuration, integration, and enhancement of university applications and their interaction with other technical and functional systems. Participate as a key technical member of project teams supporting system enhancements, integrations, and service improvements, including requirements gathering, solution design, testing, deployment, and operational handoff, while ensuring compliance with university policies and standards.
Assist in working with customers, colleagues, vendor partners, and the leadership team to gather requirements and translate them into application and system solutions. Lead development, documentation, and support of solutions that augment and integrate enterprise systems and services. Develop and maintain processes to integrate and support new and existing university systems through automation, synchronization, and single sign-on (SSO).
Leverage common software tools (e.g., ticketing and project management software) to follow request, incident, change management, project management, and time tracking processes. Provide updates to associated tickets and projects to keep customers and team members informed of current status or progress. Assist with team responsibility for queue management and ensure tickets are resolved accurately, timely, and according to priority.
Facilitate/lead effective problem solving and provide support, guidance, and resources to peer technology personnel and student technicians. Efficiently and creatively solve moderately difficult or complex problems that affect immediate or extended teams. Serve as a key contributor in group troubleshooting and resolution. Maintain awareness of opportunities provided by new technology to address challenges or enable new ways of working.
Coordinate and implement application enhancements to improve system performance, reliability, and maintainability. Draft and maintain procedures and documentation for application support. Assist in the development, maintenance, and adherence to technical standards, processes, and support procedures. Perform other duties as assigned.
Knowledge, Skills, and Abilities Knowledge of:
Network operating systems including Windows, ThinOS, macOS, UNIX /Linux environments.
Virtual Desktop Infrastructures and Thin Client Hardware.
Web services including Apache, Nginx, IIS.
IT service management (ITSM) practices, including incident, request, change, problem management within an enterprise ticketing system.
Software packaging, deployment, and lifecycle management through MDM platforms (e.g., Microsoft Intune, KACE, SCCM, JAMF).
Developing and maintaining technical documentation, procedures, support standards for applications and integrated systems.
Database environments and SQL used for reporting, integration, operational support.
Windows PowerShell, Batch, Perl.
System admin tools such as AD, GPO Management, DNS, Reg Editor.
Applicable University rules, regulation, policies, and procedures.
Skilled in:
Expressing technical terminology in an understanding manner to customers.
Working with cloud-based and hybrid solutions, including hosted infrastructure, identity services, and application integrations.
Working with enterprise platforms and services such as Microsoft 365, Microsoft Azure/Entra, and VMware Horizon.
Secure scripting, configuration, access control, and data protection practices.
Integrating and maintaining systems and services using scripting and automation techniques.
Ability to:
Work directly with vendor partners and within vendor‑managed platforms to troubleshoot issues, coordinate changes, and support system integrations.
Communicate effectively with customers and others contacted in the course of work.
Technical troubleshooting across layered systems.
Minimum Qualifications
Bachelor’s degree in Computer Science, M.I.S., or related field required.
Additional experience in the support of a networked desktop/application environment may substitute for the Bachelor’s degree on a year‑for‑year basis.
Additional consideration may be given to candidates with specific technical certifications related to systems applicable to Angelo State University.
EEO Statement All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetic information, or status as a protected veteran.
In compliance with the Americans with Disabilities Act (ADA), Angelo State University is committed to providing reasonable accommodations to ensure equal access to employment opportunities for qualified individuals with disabilities. If an accommodation is requested for the job application process, please contact our office at (325) 942-2168 or email us at hr@angelo.edu.
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  • San Angelo, Texas, United States

Sprachkenntnisse

  • English
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