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BDC Sales - CDJR DanversAsbury • Danvers, Illinois, United States
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BDC Sales - CDJR Danvers

Asbury
  • US
    Danvers, Illinois, United States
  • US
    Danvers, Illinois, United States
Jetzt Bewerben

Über

About Asbury Herb Chambers is part of Asbury Automotive Group (NYSE: ABG), a Fortune 500 company, and one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and through our commitment to our team members, guests, and partners. Our culture which is grounded in our North Star and Compass and powered by our D RIVE values, focuses on the vision of becoming the Most Guest Centric Automotive Retailer .
At Asbury, we work together to provide exceptional experiences for our guests while promoting a fun, supportive and inclusive environment where team members can thrive both personally and professionally. Based on our efforts, we have been recognized as one of the best places to work by both Newsweek and US News & World report.
Compensation: $50,000-$70,000 annually (wage is comprised of hourly plus commission). The final pay offered to a successful candidate will be dependent on several factors that may include but are not limited to the type and years of experience within the job, the type and years and experience within the industry, education, etc.
BDC Sales Agent Do you have a passion for developing relationships, providing exceptional guest experiences, and being an innovator in the automotive industry? As a BDC Sales Agent , you will have the opportunity to make a positive impact on our business and in the lives of our team members and customers every day. We are looking for an energetic, customer-focused BDC Sales Agent who will help us redefine the car-buying experience.
Our BDC (Business Development Center) Sales Agents are tasked with managing large amounts of inbound/outbound calls and emails in a timely manner. Identify customer needs, provide information on sales appointment availability, partner with the sales advisors, research issues and provide solutions or alternatives.
Must be able and willing to receive a high amount of inbound calls
Partner with the sales department to schedule vehicle sales appointments
Greet customers
Contact and communicate with customers to identify automotive sales needs
Follow all dealership processes and procedures, high frequency of contact with customers
Thorough documentation of all contacts within the customer management system
Complete internet lead management on a daily basis
Answer all calls in a prompt, professional and courteous manner
Use scripts to collect all pertinent customer information and document in the system accordingly
Agents must adhere to Asbury phone scripts
Excellent customer service skills and motivation to be successful
High volume incoming and outgoing calls, ranging from 50+ calls per day
Advanced computer & phone skills
Minimum typing 35-40 words per minute at minimum
Experience using customer tracking systems to track calls and appointments preferred
Prior retail, sales, service BDC, receptionist, call center, or sales BDC experience preferred
Able to multi-task in a fast paced environment
Various language proficiency is always a plus
Team player
Must be at least eighteen years of age
Must be able to pass pre-employment screens (background and drug test)
Must be comfortable both talking and appearing in video and photography to dramatically increase client interaction
Company Benefits Pay and Recognition
Weekly pay - Hourly plus commissions
Paid holidays & paid time off
Paid training
Stock Awards (select management and front-line team member’s eligible)
Insurance / Retirement
Insurance: medical, vision, dental, accident, critical illness and hospital indemnity plans
Up to 12 weeks paid pregnancy leave (disability leave)
Health savings
Flex spending accounts (tax free)
Short-term and Long-term disability plans
Life Insurance (Whole Life and Term)
401k with company match
Learning, Tuition Assistance and Career Development
Digital career path tool to assist with career development
Continuous training through Asbury's Internal Learning Management System
Professional growth and development opportunities Additional advantages
Student loan relief resources
Employee assistance program
Employee discounts on parts and service repairs
Opportunities to join our community service initiatives, which includes paid volunteer hours
Aggressive Employee referral program with bonus opportunities
Asbury Automotive Group is an equal opportunity employer. We provide equal employment opportunities to all individuals regardless of their race, color, religion, sex, national origin, age, disability, pregnancy, sexual orientation, gender identity, genetic information, or any other protected category as defined by applicable laws. We prohibit discrimination or harassment based on any of these characteristics and affirm our commitment to fostering an inclusive and diverse workplace.
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  • Danvers, Illinois, United States

Sprachkenntnisse

  • English
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