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Supervisor, Quality Assurance
- Morgan Hill, California, United States
- Morgan Hill, California, United States
Über
Supervisor, Quality Assurance Full Time First/Mid-Level Mgmt Morgan Hill, CA, US
4 days ago Requisition ID: 1320
Salary Range: $80,000.00 To $130,000.00 Annually
JOB SUMMARY The Supervisor, Quality Assurance is responsible for supervising and scheduling work assignments in the QA area, ensuring proper inspection of products at various stages of production process, compiling and evaluating data to determine and maintain quality and reliability of products by performing the following duties personally or through subordinates.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Interpret assembly drawings/instructions and perform in-process inspections, confirming specifications through visual and measurement tests; communicate required adjustments to production supervisor.
Perform inspections of received materials and finished products using tools such as calipers, thread gauges, and pin gauges; return products for re-work and confirm re-work completion.
Follow soldering and assembly workmanship standards.
Own supplier and customer quality metrics; analyze and correct variations in product performance to ensure high quality and reliability. Address customer issues as a priority and manage the overall non-conformance process using industry-accepted methods (RMA, CAR8D, 5-Why, DOE, FA). Manage and drive actions on vendor RMAs.
Maintain inspection logs, reports, and quality database entries; summarize re-work and waste data. Collect data for SPC charts and write corrective actions and disposition reports.
Identify errors in existing production documentation and assist quality and engineering staff in executing corrective actions. Develop and implement standards and controls to monitor and analyze quality performance; validate processes by collecting and analyzing data and drive actions from conclusions and recommendations.
Drive quality improvement programs including Quality Action Plans, FMEA, Lean, 5S, and 6-Sigma. Achieve quality objectives by continually improving quality performance.
Work with cross-functional teams to ensure quality specifications are met and maintained; identify and drive cost-effective improvements to overall product quality.
Manage quality documents, including manuals, plans, procedures, drawings, and work instructions to ensure compliance with company quality standards and external contractual requirements.
Work with quality colleagues and management to drive audit activities required to remain compliant with industry standards, including ISO 9001, MIL-STD, and customer-specific reliability requirements. Conduct audits, develop corrective actions, identify solutions, and drive improvements.
Lead Quality Change Control Board meetings; follow through on actions from ECN, MRB, iCAR, and CAR8D activities.
Take a lead role in communicating and coaching employees on quality goals, systems, and processes. Promote an ethics-based business culture within the organization.
Keep measurement equipment operating by following operating instructions and calling for repairs.
Update job knowledge by participating in educational opportunities and reading technical publications.
Write performance evaluations on direct reports as required.
Accomplish quality and organization mission by completing related results as needed.
Tasks as assigned by manager.
REQUIREMENTS
High School Diploma minimum required; some college preferred
5+ years in a Quality Assurance role in RF/Microwave or electronics manufacturing industry
TECHNICAL COMPETENCIES
Strong ERP/financial systems use experience; familiarity with Sage 100 is a plus; computer systems competency is a requirement (reporting tools, MS Office, etc.)
Excellent communication and analytical problem-solving skills
Detail orientated
CORE COMPETENCIES
Business Acumen:
Awareness and knowledge of and insight into the organization’s vision, structure, culture, philosophy, operating principles, values, and code of ethics; ability to apply this understanding appropriately to diverse situations. Knowledge, insight, and understanding of business concepts, tools, and processes that are needed for making sound decisions in the context of the company’s business; ability to apply this knowledge appropriately to diverse situations.
Change:
Knowledge of and ability to align the organization’s people and culture with changes in business strategy, organizational structure, technology and business processes.
Communication:
Successful communication involves five components. Verbal communication refers to your ability to speak clearly and concisely. Nonverbal communication includes the capacity to project positive body language and facial expressions. Written communication refers to your skillfulness in composing text messages, reports, and other types of documents. Visual communication involves your ability to relay information using pictures and other visual aids. Active listening should also be considered a key communication skill because it helps you listen to others.
Strategic Thinking:
Understands business issues and opportunities and translates or aligns them to a vision, strategy and plans to chart a course of action.
Teamwork:
Collaborate with others to achieve common goals. Build strong, positive working relationships with supervisors and team members/coworkers. Exercise the ability to compromise and be adaptable.
Problem-Solving / Critical Thinking:
Ability to balance the needs of different people in a solution to a problem. Able to meet the needs of different constituents in the solution of a problem. Able to solve problems with multiple criteria that need to be met. Identifies and assesses all potential responses to a problem.
Integrity / Work Ethic:
Deal with Conflict Properly. Report Unethical Behavior. Be upfront about your shortcomings. Be willing to do hard work. Take accountability for your actions. Be a team player. Respect others. Don’t abuse your power. Keep morale up.
Interpersonal Skills:
Interpersonal competencies help you interact, communicate, and collaborate with others effectively. Typical examples of interpersonal skills include empathy, active listening, and emotional intelligence.
Coaching and Mentoring:
Coaching and mentoring both exist for the same purpose: helping others grow, develop and reach their full potential. Both coaching and mentoring give the opportunity for individuals to take responsibility for their own personal and career development.
Managing Up:
Managing up is about using the traits of a good manager to help bring out the best in you as an employee. When done effectively, managing up makes your manager’s job easier, as well as your day-to-day job. Understanding the best way to communicate with your boss, demonstrating that you care, meeting performance goals and more, won’t go unnoticed.
Conflict Management:
Conflict management is the use of techniques to resolve disagreements or control the level of discord. Conflict resolution techniques include facilitating meetings for the conflicting parties to identify the problem, discussing resolutions and create superordinate goals that require cooperation from conflicting parties.
Delegation:
Delegation involves assigning tasks you have responsibility for to your coworkers or team members. When you delegate tasks, you reduce your workload while retaining responsibility. Learning more about delegation can help you improve delegation practices in your organization. Delegation is a basic management technique that involves assigning responsibility to another person and granting the appropriate level of authority required to complete the assignment.
Emotional Intelligence:
Emotional intelligence in the workplace begins from the inside out with everyone. It involves recognizing various aspects of your feelings and emotions and taking the time to work on the elements of self-awareness, self-regulation, motivation, empathy and social skills.
PHYSICAL REQUIREMENTS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee is frequently required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch or crawl.
The employee must frequently lift and move up to 10 pounds and occasionally lift and move objects up to 25 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Sedentary work that primarily involves sitting/standing.
Marki Microwave is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation, gender identity and/or expression, national origin, ancestry, genetic information, age, marital status, pregnancy, disability, military or veteran status, or any other applicable federal, state or local protected classification.
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- English
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