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Desktop Support SpecialistLCA Lab. Corp. of America • Elmwood Park, Illinois, United States
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Desktop Support Specialist

LCA Lab. Corp. of America
  • US
    Elmwood Park, Illinois, United States
  • US
    Elmwood Park, Illinois, United States
Jetzt Bewerben

Über

Labcorp is seeking a Desktop Support Specialist III in Elmwood Park, NJ (also covering Iselin, NJ). Work schedule is Monday through Friday, 8:00a.m. to 5:00p.m., with additional days and hours as needed. Job Responsibilities Provide technical support for hardware and software issues, ensuring prompt resolution to minimize downtime. Support IT needs for both local and remote offices, addressing IT-related challenges and ensuring consistent performance. Participate in IT projects, including installations, upgrades, and system migrations, collaborating with IT teams and stakeholders. Handle the management of workstations in Active Directory. Perform regular hardware maintenance, upgrades, and troubleshooting to ensure optimal functionality. Assist users with software-related problems, including installations, updates, and configuration adjustments. Imaging and reimaging operating systems on PCs. Maintain detailed records of IT issues, solutions, and system configurations to facilitate efficient troubleshooting and knowledge sharing. Enforce security best practices and policies to protect IT systems and data. Provide training and guidance to end-users on IT tools and best practices. Minimum Qualifications Bachelor's degree. 5 or more years of Windows operating systems experience. 5 or more years of related work experience in IT support, with a focus on hardware and software troubleshooting. Additional Job Standards Proficiency in Active Directory account management. Familiarity with healthcare systems is a plus. Excellent communication and interpersonal skills. Ability to work independently and collaboratively in a team environment. Strong problem‑solving skills and attention to detail. IT certifications (e.g., CompTIA A+, Microsoft Certified IT Professional) are a plus. Benefits Medical, Dental, Vision, Life, Short‑Term/Long‑Term Disability. 401(k) with company match. Paid Time Off (PTO) or Flexible Time Off (FTO). Tuition Reimbursement and Employee Stock Purchase Plan. Employees scheduled ≥20 hours per week are eligible for comprehensive benefits. Employees scheduled Employees on a 7 on/7 off schedule receive all benefits except PTO/FTO. Equal Opportunity Employer Labcorp is proud to be an Equal Opportunity Employer. We strive for inclusion and belonging in the workforce and do not tolerate harassment or discrimination of any kind. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital status, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Applicants with arrest or conviction records will be considered in accordance with applicable law. If you are an individual with a disability who needs assistance using our online tools to search and apply for jobs, or needs an accommodation, please visit our accessibility site.
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  • Elmwood Park, Illinois, United States

Sprachkenntnisse

  • English
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