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Inside Sales /Customer Service RepresentativeCentral Garden & Pet • Norton, Ohio, United States
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Inside Sales /Customer Service Representative

Central Garden & Pet
  • US
    Norton, Ohio, United States
  • US
    Norton, Ohio, United States
Jetzt Bewerben

Über

Description Green Garden Products, a subsidiary of Central Garden & Pet, the number one supplier of top-quality flower seeds and non‑GMO vegetable seeds for the gardening industry, is now seeking an Inside Sales/Customer Service Representative to work onsite Monday – Friday, 8:00am – 5:00pm at the Norton, MA facility. This is a non‑exempt, full‑time position. Here at Green Garden Products, we love to help things grow. It’s really what we are all about. Our Inside Sales Representatives spend each day selling the largest brand names in gardening to retailers all over the country. At the same time, they are growing themselves: growing in work experience, growing in confidence, growing their career. This entry‑level role is an open door that leads to the rest of your career. The pay for this position ranges from $15 – $18 per hour, based on experience.
Responsibilities
Spend 75‑90% of time on the phone, high volume of inbound and outbound sales calls to existing retail customers and new prospective customers
Maintain detailed notes about interactions with customers and prospects
Grow the company’s customer base by onboarding new retailers and distributors
Manage and cross‑sell to a large group of current accounts
Provide excellent customer service by communicating in a professional manner, resolving any issues when answering incoming calls
Handle, resolve, and escape customer issues to ensure customer satisfaction
Other duties as required to help the success of the department or team.
Qualifications
High School diploma or equivalent
1‑2 years in customer service preferred but not required
High energy and love of speaking to customers/prospects
Good team partnership
Computer literacy with MS Office required
Well organized and responsible with an aptitude in problem‑solving
Excellent communication, sales, and customer service skills
The ability to work independently and multitask, work in a fast‑paced environment, and meet deadlines
Working Conditions
On site, working at a desk
Computer and keyboard use
On the phone with customers
Office environment with some distractions including other office personnel
Benefits
Comprehensive Medical, Dental, and Vision Insurance
Free Life and Short‑Term Disability Insurance
Health and Dependent Care Flexible Spending Accounts; HSA with employer contribution
401k with 3% company match and annual employer discretionary contribution
Paid time off and holidays
Employee Assistance Program
Access to thousands of free online courses
Discounts on cell phones, movie tickets, gym memberships, and more!
Access to on‑demand pay
We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Green Garden Products participates in e‑Verify.
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  • Norton, Ohio, United States

Sprachkenntnisse

  • English
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