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At Gallagher, we’re looking for a Marketing Operations Manager to join our Global Content Operations team. In this role, you’ll help us create clarity, consistency, and efficiency across our global content function. You’ll work closely with Product Marketing, Thought Leadership, and other teams to ensure our content initiatives are well-planned, prioritised, and delivered on time. This is your chance to make a real impact in a collaborative and innovative environment.

You’ll play a key role in shaping how we work together to deliver high-quality content that supports our business goals. From managing content requests and improving workflows to helping teams adopt shared tools and processes, you’ll ensure everything runs smoothly. You’ll also help us explore how AI can improve productivity and personalise our content.

Working closely with the Senior Manager of Global Content Operations, you’ll help forecast demand, allocate resources, and ensure projects are delivered efficiently. You’ll also collaborate with stakeholders across the business to align projects with strategic priorities and maintain Gallagher’s high standards.

Here’s what you’ll be doing:

• Managing content requests and ensuring clarity around scope, timing, and resources.
• Supporting the adoption of tools and workflows to improve efficiency and consistency.
• Partnering with teams to ensure projects are well-planned and delivered on time.
• Helping to embed AI tools and practices to enhance content creation and workflows.
• Monitoring team capacity and identifying opportunities for improvement.

Here’s what you’ll bring to the role:

• A degree or equivalent qualification in Business, Marketing, Communications, or a related field.
• Experience in content operations, project management, or campaign delivery within a marketing or agency environment.
• A track record of improving workflows, prioritisation, and resource management.
• Familiarity with content or workflow systems, such as project management platforms.
• The ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.
• Excellent communication skills, with the ability to explain complex ideas clearly.
• A practical approach to balancing quality, speed, and stakeholder needs.
• An interest in exploring AI-enabled tools and workflows is a plus.

At Gallagher, we’re united by our commitment to one another’s growth and the pursuit of shared goals. If you’re a service-minded individual who’s confidently curious and ready to make an impact, we’d love to hear from you.

On top of a competitive salary, great teams and exciting career opportunities, we also offer a wide range of benefits.

Below are the minimum core benefits you’ll get, depending on your job level these benefits may improve:

• Minimum of 25 days holiday, plus bank holidays, and the option to ‘buy’ extra days
• Defined contribution pension scheme, which Gallagher will also contribute to
• Life insurance, which will pay 4x your basic annual salary, which you can top-up to 10x
• Income protection, we’ll cover up to 50% of your annual income, with options to top up
• Health cash plan or Private medical insurance

Other benefits include:

• Three fully paid volunteering days per year
• Employee Stock Purchase plan, offering company shares at a discount
• Share incentive plan, HMRC approved, tax effective, stock purchase plan
• Critical illness cover
• Discounted gym membership, with over 3,000 gyms nationally
• Season ticket loan
• Access to a discounted voucher portal to save money on your weekly shop or next big purchase
• Emergency back-up family care
• And many more…

We value inclusion and diversity

Inclusion and diversity (I&D) is a core part of our business, and it’s embedded into the fabric of our organisation. For more than 95 years, Gallagher has led with a commitment to sustainability and to support the communities where we live and work.

Gallagher embraces our employees’ diverse identities, experiences and talents, allowing us to better serve our clients and communities. We see inclusion as a conscious commitment and diversity as a vital strength. By embracing diversity in all its forms, we live out The Gallagher Way to its fullest.

Gallagher is Disability Confident Committed. We have pledged to make sure our recruitment process is inclusive and accessible, in addition to supporting our existing employees with any long-term health conditions or disabilities.

We understand that applicants may have disabilities, if you do, you may find some parts of the recruitment process more challenging than others. Don’t worry, we’re here to help, however, we can only do this if you let us know.

Should you require reasonable adjustments to your application, please get in touch with TAGlobalSupport@ajg.com . If you’d prefer to speak on the phone, please request a call back, leaving details, so we get in touch.

Our employing entity, Arthur J. Gallagher Services (UK) Limited, is proud to be accredited as a Living Wage employer with the Living Wage Foundation. We are committed to diversity and opportunity for all and are opposed to any form of less favourable treatment on the grounds of gender or gender identity, marital status, civil partnership status, parental status, race, ethnicity, colour, nationality, disability, sexual orientation, religion/ belief, age and those with caring responsibilities.

Gallagher believes that all persons are entitled to equal employment opportunity and prohibits any form of discrimination by its managers, employees, vendors or customers based on race, color, religion, creed, gender (including pregnancy status), sexual orientation, gender identity (which includes transgender and other gender non-conforming individuals), gender expression, hair expression, marital status, parental status, age, national origin, ancestry, disability, medical condition, genetic information, veteran or military status, citizenship status, or any other characteristic protected (herein referred to as “protected characteristics”) by applicable federal, state, or local laws.

Equal employment opportunity will be extended in all aspects of the employer-employee relationship, including, but not limited to, recruitment, hiring, training, promotion, transfer, demotion, compensation, benefits, layoff, and termination. In addition, Gallagher will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.